Salesforce Project Manager

abra professional services is seeking a Salesforce Project Manager!

Key Responsibilities:

• Manage and lead the Salesforce team’s Scope of Work, in collaboration with other technical project managers, while balancing ongoing development requests with large-scale strategic initiatives.
• Lead cross-organizational technical projects within the Salesforce environment, collaborating with other project managers throughout the entire project lifecycle — from requirements gathering and solution design to implementation and post-go-live support.
• Lead requirements-gathering sessions with users, take ownership of finalizing requirements and designing solutions, and collaborate with development teams to ensure proper implementation.
• Lead technical planning discussions, negotiate requirements, and build consensus among business and technical stakeholders.
• Implement solutions using Salesforce’s built-in tools and capabilities.

Requirements

• At least 5 years of experience managing technical projects in an enterprise environment.
• Hands-on experience with Salesforce administration, demonstrating strong platform knowledge, a deep understanding of its capabilities, and familiarity with its various solution types.
• Proven ability to gather business requirements and translate them into practical, implementable Salesforce solutions.
• Experience building solutions for business users on the Salesforce platform.
• Ability to understand complex technical concepts and engage in professional discussions with engineers regarding architecture, dependencies, and risks.
• Experience managing integrations between Salesforce and external systems and applications.
• A proactive approach to leveraging AI tools throughout the project lifecycle, from discovery and analysis to solution design and implementation.
• Strong attention to detail and the ability to dive deep into technical solutions.
• Experience working with Salesforce Omni-Channel — an advantage.