Salesforce Reporting & Power BI Analyst (Hybrid)
Summary
Builds and optimizes Salesforce reports for a contact center, creating Power BI visualizations to improve data-driven decision-making and team collaboration.
Insight Global is seeking a Salesforce Reporting expert to join on a hybrid model (3 days on site) for a 6 month contract in Vancouver. The role will work closely with the Senior Manager to consolidate and improve data analytics processes within a contact center environment, leveraging Power BI for visualizations.
Candidates should have 4+ years of report-building experience in Salesforce Service Cloud, a data analytics background, and strong communication skills for meetings and presentations.