Salesforce ( Sales Cloud) Business Analyst
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Salesforce ( Sales Cloud) Business Analyst1
- Partner with key business and technical stakeholders to enhance current solutions, and develop new ones.
- Drive and project manage initiatives End to End from inception to delivery
- Create detailed requirement specifications for enhancements to existing or development of new functionality related to ever-evolving Sales processes
- Ensure successful delivery of business automation roadmap and build trusted relationships with internal and external stakeholders
- Provide input into and oversight of project definition and solution design for requested new features and operational enhancements for internal systems.
- Deliver On Schedule, On Budget, and On Scope Projects
- Design and Build loosely coupled, innovative, agile, and scalable solutions by leveraging existing packages/apps on the Salesforce platform, in-house Products for Quoting, and SKU management; conceptualize new products/solutions to deliver desired business outcomes.
- Maintain SLAs and KPIs
- Act as the liaison between PM, SalesOps, and occasionally finance, Operation, and the technology organization, to manage business priorities, communicate changes in scope or schedule, and call out risks
- Identify tasks and work with the application administrators, integration, and product development team to estimate delivery of proposed projects/automations.
- Prioritize and perform multiple tasks simultaneously
- Work independently as well as collaboratively with a cross-functional team.