Salesforce Senior Admin
You administer and support Salesforce, maintain workflows, alerts, objects, fields, layouts, process builders, flows, communities, and chat channels, manage security and Knowledge, build and deploy enhancements, test Apex, train users, analyze requirements, troubleshoot issues, and recommend improvements.
Responsibilities
- Administer and support the Salesforce database
- Provide day-to-day end-user support
- Maintain and improve workflows, alerts, objects, fields, layouts, process builders, flows, communities, and chat channels
- Create and manage Salesforce components
- Use LEX App Builder
- Manage Salesforce Communities
- Manage Omni-channel
- Maintain process, policy, configuration, and training documentation
- Manage Digital Engagement
- Manage Salesforce Knowledge
- Manage platform security, access, and permissions
- Design, build, document, test, and deploy enhancements
- Provision and support chat channels
- Assist with testing Apex development
- Create and manage Salesforce flows
- Train users on reports and dashboards
- Analyze requirements and provide solutions
- Troubleshoot Salesforce issues
- Recommend process improvements
Requirements
- Salesforce
- CRM
- Salesforce database
- Workflows
- Email alerts
- Custom objects
- Formula fields
- Page layouts
- Process Builder
- Salesforce flows
- Communities
- Omni-channel
- Digital Engagement
- Salesforce Knowledge
- Data security
- Encryption
- Apex
- Marketing Cloud
- Journeys
- Reports
- Dashboards
- DataLoader
- Workbench
- DemandTools
- English
Benefits
- Bonuses
- Flexible working options
- Remote working options
- Learning Hub
- Free healthy snacks and fresh fruits
- Weekly gourmet breakfast meet-ups
- Regular team events and parties