Salesforce Solutions Architect
Summary
Design and implement Salesforce solutions for a government client, translating business needs into technical requirements and guiding teams on platform features like Sales, Service, and App Clouds.
NOTE: This is a full-time employment opportunity (No C2C, subcontractor or 1099 engagements, please.). The candidate MUST be a U.S. Citizen or Permanent Resident (green card holder) and must be able to qualify/hold/maintain a federal public trust investigation. This is a remote opportunity; candidate must be based in the United States; have resided in the US for the last 3 years of the past 5 years; ET time zone work schedule
Daily Responsibilities
- Serve as a Subject Matter Expert (SME) to Government client and stakeholders on Salesforce SaaS (Software as a Service) platform technologies; strategically implement and deliver business objectives.
- Use expert knowledge of out-of-box Salesforce product suite, including Sales, Service, Community (Experience), Education, Marketing and App Clouds, as well as the Force.com Platform, to translate requirements to the level of detail necessary for the technical team to follow and implement.
- Advise on customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/ Auto Response/Escalation, and Process Builder.
- Understand and assess how business processes can be improved using Salesforce; monitor the environment to identify areas of improvement.
- Lead and participate in gathering business requirements, designing solutions, and integrating internal and external systems with Salesforce.com.
- Partner with business, technical and integration teams for solution definition, development, and implementation.
- Create, update, and maintain the Solution Design documentation.
- Create demo and demo training material for new and existing application users.
- Ensure the solution(s) being developed satisfy the business requirements.
- Oversee user acceptance testing and end-user training.
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for the client.