Salesforce Support
The Company
Join a large and established organisation within the utilities sector, supporting a growing B2B commercial function in Melbourne. Operating within a complex enterprise environment, the business is seeking an experienced Salesforce Sales Support professional to provide additional capability across its sales operations function during a busy period.
The Role
This is an initial three month day rate contract with strong potential to extend for the right person. Working primarily within Salesforce CRM, you will support a busy B2B sales team across opportunity loading, CRM data management, email triaging and general sales administration. This role will suit someone who has previously supported a corporate sales function and is confident navigating Salesforce and managing high volumes of sales and customer information.
Responsibilities
* Create, load and maintain sales opportunities within Salesforce CRM
* Maintain accurate customer, opportunity and sales information within Salesforce
* Support the B2B sales team with day to day CRM and sales administration
* Triage incoming emails and sales requests and direct actions appropriately
* Perform accurate data entry and maintain supporting sales documentation
* Assist with customer quotations and commercial documentation where required
* Support reporting and data requirements across the B2B sales function
* Identify data quality issues and ensure Salesforce information remains accurate and current
Candidate Experience
* Previous experience supporting a B2B sales function within utilities, telecommunications or another complex corporate environment
* Strong hands on Salesforce CRM experience, particularly across opportunity management, customer data maintenance and sales administration
* Strong data entry, Microsoft Excel and Microsoft Office capability with experience working across sales and commercial information
Please note, we can only contact successfully shortlisted candidates. This process typically takes 3 to 5 business days.