Salesforce Technical Architect (Remote)
Summary
Yudrio is hiring a remote Salesforce Technical Architect to lead architecture for a mission-critical federal Salesforce implementation — designing Service Cloud and Experience Cloud solutions, security/sharing models, and integrations while guiding delivery teams. Requires 7+ years of Salesforce experience, U.S. citizenship, and a bachelor's degree.
- Design scalable, secure, and maintainable Salesforce solutions using Service Cloud, Experience Cloud, custom objects, flows, Apex, Lightning Web Components, integrations, and platform automation.
- Partner with business analysts and product owners to validate requirements, identify gaps, and ensure user stories are technically ready for development.
- Provide technical direction to Salesforce developers, administrators, QA testers, and integration resources.
- Review solution designs, technical specifications, data models, integration patterns, security models, and release plans.
- Ensure Salesforce architecture aligns with federal security, privacy, accessibility, and compliance requirements.
- Design and review Salesforce sharing and visibility models, including profiles, permission sets, roles, sharing rules, queues, Experience Cloud users, and external access controls.
- Support Experience Cloud architecture, including authenticated portal users, page access, record access, navigation, branding, and portal security.
- Support Service Cloud architecture, including case management, workflows, assignment rules, queues, notifications, escalations, and service processes.
- Provide guidance on declarative versus programmatic solutions, including Flow, Apex, Lightning Web Components, validation rules, approval processes, and integration approaches.
- Evaluate technical impacts of change requests, defects, enhancements, and release scope decisions.
- Support Agile delivery by participating in backlog refinement, sprint planning, design sessions, demos, and release readiness reviews.
- Identify technical risks, dependencies, performance concerns, security gaps, and architectural tradeoffs.
- Support integration design with external systems, APIs, document management systems, identity providers, and reporting platforms.
- Review code, configuration, and deployment artifacts to ensure quality and maintainability.
- Support DevOps, environment management, deployment planning, and release governance.
- Help establish and enforce Salesforce development standards, naming conventions, configuration standards, and documentation practices.
- Serve as a trusted advisor to project leadership and client stakeholders on Salesforce platform decisions.
- U.S. Citizenship required.
- Bachelor’s degree required.
- Minimum of 7 years of Salesforce experience.
- Minimum of 3 years in a Salesforce Architect, Technical Architect, Solution Architect, or Lead Developer role.
- Hands-on experience with Salesforce Service Cloud.
- Hands-on experience with Salesforce Experience Cloud / Community Cloud.
- Strong understanding of Salesforce platform architecture, data modeling, security, automation, integration, and release management.
- Experience designing Salesforce solutions for complex enterprise or government environments.
- Experience with Salesforce security architecture, including profiles, permission sets, roles, sharing rules, restriction rules, field-level security, object-level security, and Experience Cloud user access.
- Experience with Apex, Lightning Web Components, Flows, validation rules, custom objects, reports, dashboards, and Salesforce configuration.
- Experience supporting Agile/Scrum delivery teams.
- Ability to translate business requirements into technical designs and implementation guidance.
- Strong written and verbal communication skills.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Active Salesforce certification required, or willingness to obtain/maintain Salesforce certification as a condition of employment.
- Salesforce Certified Application Architect, System Architect, Sharing and Visibility Architect, Integration Architect, Data Architect, Service Cloud Consultant, Experience Cloud Consultant, or Platform Developer certification.
- Salesforce Certified Technical Architect preferred but not required.
- Experience supporting federal government Salesforce implementations.
- Experience with Salesforce Government Cloud or Government Cloud Plus.
- Experience with FedRAMP, FISMA, NIST 800-53, ATO, Section 508, or other federal compliance requirements.
- Experience with CI/CD and Salesforce DevOps tools such as Copado.
- Experience with document generation, document management, e-signature, or external storage integrations.
- Experience with complex case management, claims processing, workflow automation, or customer/constituent portal solutions.
- Experience reviewing user stories, acceptance criteria, technical designs, and test plans.
- Experience mentoring Salesforce developers and administrators.
- Must be a U.S. citizen.
- Must have a bachelor’s degree.
- Must have an active Salesforce certification or obtain one within a defined period as a condition of employment.
- Must be able to support a federal client environment and comply with applicable background, security, and contractual requirements.