SALON MANAGER

Salon Manager

Education & Experience

• High school diploma or equivalent (Certificate or Diploma in Beauty Therapy, Hairdressing, or Business Management preferred)

• Minimum 7 years of experience in the beauty, hair, or wellness industry

• Previous supervisory or management experience preferred

Skills & Competencies

• Strong leadership and team management skills

• Excellent customer service and communication abilities

• Ability to handle customer complaints professionally and effectively

• Knowledge of salon operations, products, and beauty services

• Strong organizational and multitasking skills

• Proficiency in appointment scheduling and point-of-sale (POS) systems

• Basic budgeting, inventory management, and financial reporting skills

• Ability to meet sales targets and drive business growth

Responsibilities

• Oversee daily salon operations and ensure smooth service delivery

• Recruit, train, supervise, and motivate salon staff

• Manage employee schedules and performance evaluations

• Maintain high standards of customer satisfaction

• Monitor inventory levels and order salon supplies

• Ensure compliance with health, safety, and sanitation regulations

• Handle cash management, budgeting, and revenue tracking

• Develop marketing and promotional activities to attract and retain clients

Personal Attributes

• Professional appearance and demeanor

• Strong problem-solving and decision-making skills

• Customer-focused mindset

• Ability to work under pressure in a fast-paced environment

• Positive attitude and strong interpersonal skills

We are seeking an experienced Salon Manager with strong leadership, customer service, and business management skills. The ideal candidate will have at least 3 years of experience in the beauty industry, experience supervising staff, knowledge of salon operations, and the ability to drive sales while maintaining exceptional customer satisfaction.