Salon Manager

Job Summary

A salon manager ensures smooth daily operations by hiring and training staff, managing customer service, ordering supplies, scheduling, tracking sales, handling feedback, maintaining service quality, running marketing promotions, and ensuring cleanliness and compliance with health and safety laws.

Responsibilities

• Hire and train salon staff to build a skilled, customer-focused team
• Manage customer service interactions to resolve feedback and complaints promptly and effectively
• Order and maintain inventory of salon supplies to support uninterrupted operations
• Create and manage daily staff schedules to optimize service delivery and operational efficiency
• Track sales performance and analyze data to maintain and improve business profitability
• Develop and execute local marketing and social media promotions to attract new clients
• Maintain salon cleanliness and ensure compliance with local health and safety regulations at all times
• Monitor service quality standards and implement improvements to enhance client satisfaction