Sample Room Coordinator

Join a Team That Sticks Together!

At Shurtape Technologies, we know how to make things stick. As a leading manufacturer and marketer of adhesive tape, we pride ourselves on creating innovative solutions for a variety of industries.

We have facilities all around the world, including in the U.S., U.K., Germany, Mexico, China, and more.

In addition to our specialty adhesive products, we offer well-known brands like Duck®, FrogTape®, Painter’s Mate®, Shurtape®, T-Rex®, Kip®, and Pro Tapes®.

Why Work with Us?

We encourage curiosity and creativity, working together to solve challenges and innovate. Our commitment to health, safety, and environmental responsibility means we make a positive impact on our communities and the world.

What We Offer:

• A company that truly values your contributions

• A place where you can grow, make an impact, and be part of something meaningful

• A focus on excellence and continuous improvement, ensuring we deliver top-quality, reliable solutions to our customers

• An environment where employees are encouraged to bring their best ideas forward and adopt a growth mindset

More Than Just Tapes...

In addition to being obsessed with our customers, Shurtape is committed to being socially and environmentally responsible. We recognize that our actions today affect our world tomorrow, and we are committed to responsible manufacturing processes that protect the communities in which we operate.

We Ask for the Best, and Offer the Best in Return

We are looking for passionate, innovative individuals who thrive in a dynamic environment to join the Shurtape team. If you’re looking to be part of a forward-thinking, fast-paced, and supportive team, we’d love to hear from you!

Our tapes may do the sticking, but it’s our people who hold it all together.

SUMMARY OF POSITION
The Sample Room Coordinator is responsible for the daily function of the sample department, including coordination of products, resources, and supplies. They will prepare product sample kits and special mailings in support of the organization, including Sales, Product Marketing, Marketing Communications, R&D, Quality, and Customer Service. This position also supports operations in the sample department, including order fulfillment, SAP transactions, inventory management, material handling and reporting. This position supports the Marketing Services team with the preparation of various trade shows and events as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Responsible for fulfilment of sample products to the market for trialing and evaluation by existing and potential customers.
• Execute sample orders in a timely manner through coordination, communication and follow up.
• Execute daily start up and close out procedures including preparation for pickup from designated carriers.
• Maintain adequate stock levels for products by type, width, and length in all designated categories; maintain spreadsheet with listing of all current products available in sample department for distribution.
• Manage product inventory related to the sample department based on active or discontinued status, current packaging requirements, stock rotations and a first-in/first-out processing approach.
• Order and maintain operational supplies and supplies for packaging materials including boxes, labels, void fill and other supplies as needed to process orders.
• Ensure a high-quality standard by inspecting all incoming products from the distribution center and performing additional quality control checks as a brand steward including product condition, packaging condition, labeling, shipping information and most current graphics and displays.
• Report major discrepancies in inventory and product issues to manager and product management team.
• Solve problems with supply chain and order processing.
• Coordinate packaging and documentation for materials in preparation for shipment; weigh and load individual shipments into outgoing shipping container for carrier pickup.
• Maintain accurate and proper records – via computer and standardized forms – to ensure visibility to items coming in and out of the department.
• Demonstrates a professional customer service approach to ensure an exceptional customer experience.
• Recommend opportunities to improve the efficiency, workflow, and management of the Sample Department.
• Ensure the functionality of all Sample Department equipment and systems, including troubleshooting issues, writing work orders for repairs, and notifying management in a timely manner to initiate process for resolution.
• Assist Marketing Services team with tradeshow and event execution through fulfillment of show-related sample requests, packing/unpacking duties and staging of materials for shipment.
• Track activities and provide reporting for sample room activities.
• Work in a safe and careful manner to avoid damage or injury to self or co-workers; maintain compliance with audit and safety requirements.
• Perform housekeeping duties to keep Sample Department and tradeshow cage clean, organized, and functional.
• Coordinate and assist with special projects as assigned.