SAP CML Support
We are seeking a skilled SAP CML Consultant with 5+ years of experience in SAP IS-Banking, with strong expertise in SAP Consumer & Mortgage Loans (CML). The ideal candidate will provide technical and functional support for loan-related processes, system integrations, and production issues within banking environments.
Key Responsibilities
- Support daily operations in SAP CML, including loan creation, modification, and tracking.
- Provide L2/L3 support for CML incidents and production issues within SLAs/OLAs.
- Perform CML customizing for loan products, condition types, events, posting specifications, and repayment plans.
- Analyze repayment plans, interest/fee conditions, loan events, and posting issues.
- Support integration between SAP CML, FI-CA, FI/GL, TRM, and CRM.
- Perform root-cause analysis and document technical solutions, KBs, and runbooks.
- Manage transports and releases across DEV/UAT/PROD using Solution Manager/ChaRM.
- Support SAP Notes, patches, upgrades, data migration, and period-end activities.
- Use basic ABAP/SQL and SAP logs such as SLG1, ST22, SM37, ST05, and SU53 for troubleshooting.
- Coordinate with business and technical teams and provide go-live/on-call support when required.
Required Skills & Qualifications
- 5+ years of experience in SAP IS-Banking, with strong focus on CML / Loans Management.
- Hands-on experience in SAP CML customizing and configuration.
- Strong understanding of FI-CA and FI/GL integration, account determination, clearing, and reconciliation.
- Working knowledge of Business Partner (BP) and Collateral Management.
- Experience with ITSM tools such as ServiceNow/Jira and ITIL processes.
- Good understanding of SAP ECC/S/4HANA IS-Banking and Solution Manager/ChaRM.
- Strong analytical and troubleshooting skills.
- Excellent communication skills; English is mandatory and Arabic is preferred.
Education & Certifications
- Bachelor's degree in Computer Science, Information Systems, or related field.
- SAP Banking/CML certification is preferred.
- ITIL Foundation is preferred.
Tools & Platforms
SAP CML, FI-CA, FI/GL, BP, Solution Manager/ChaRM, SAP Notes/OSS, IDoc, SLG1, ST22, SM37, ST05, SU53, ABAP/SQL.