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SAP CML Support

We are seeking a skilled SAP CML Consultant with 5+ years of experience in SAP IS-Banking, with strong expertise in SAP Consumer & Mortgage Loans (CML). The ideal candidate will provide technical and functional support for loan-related processes, system integrations, and production issues within banking environments.

Key Responsibilities

  • Support daily operations in SAP CML, including loan creation, modification, and tracking.
  • Provide L2/L3 support for CML incidents and production issues within SLAs/OLAs.
  • Perform CML customizing for loan products, condition types, events, posting specifications, and repayment plans.
  • Analyze repayment plans, interest/fee conditions, loan events, and posting issues.
  • Support integration between SAP CML, FI-CA, FI/GL, TRM, and CRM.
  • Perform root-cause analysis and document technical solutions, KBs, and runbooks.
  • Manage transports and releases across DEV/UAT/PROD using Solution Manager/ChaRM.
  • Support SAP Notes, patches, upgrades, data migration, and period-end activities.
  • Use basic ABAP/SQL and SAP logs such as SLG1, ST22, SM37, ST05, and SU53 for troubleshooting.
  • Coordinate with business and technical teams and provide go-live/on-call support when required.

Required Skills & Qualifications

  • 5+ years of experience in SAP IS-Banking, with strong focus on CML / Loans Management.
  • Hands-on experience in SAP CML customizing and configuration.
  • Strong understanding of FI-CA and FI/GL integration, account determination, clearing, and reconciliation.
  • Working knowledge of Business Partner (BP) and Collateral Management.
  • Experience with ITSM tools such as ServiceNow/Jira and ITIL processes.
  • Good understanding of SAP ECC/S/4HANA IS-Banking and Solution Manager/ChaRM.
  • Strong analytical and troubleshooting skills.
  • Excellent communication skills; English is mandatory and Arabic is preferred.

Education & Certifications

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • SAP Banking/CML certification is preferred.
  • ITIL Foundation is preferred.

Tools & Platforms

SAP CML, FI-CA, FI/GL, BP, Solution Manager/ChaRM, SAP Notes/OSS, IDoc, SLG1, ST22, SM37, ST05, SU53, ABAP/SQL.

See also

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