SAP Consultant 2nd Level
New
Tasks
· Support and ensure the stable operation of the SAP S/4HANA system landscape within 2nd Level Support
· Analyze, classify, and resolve complex incidents
· Conduct structured root cause analyses and ensure sustainable resolution of SAP issues
· Advise and support business departments on functional and technical SAP-related questions
· Analyze and optimize existing SAP S/4HANA processes
· Perform SAP customizing, regular job adjustments and monitoring, and minor system enhancements
· Analyze and resolve issues in interfaces and integration scenarios
· Support releases, upgrades, and migration projects
· Collaborate with SAP development teams, key users, and external service providers
· Perform testing and support quality assurance activities for system changes
· Create and maintain technical documentation, solution descriptions, and knowledge base articles
· Monitor recurring incidents and identify opportunities for optimization and automation
Qualifications
· Strong knowledge of the following SAP S/4HANA modules
· Experience with the SAP modules SD, MM, Service, and FI/CO
· Functional focus: Sales and service orders, billing, pricing, and integration aspects with other SAP modules (SD, MM, Service, FI/CO) and interfaces
· Good understanding of business processes
· Experience working with ticketing systems
· ABAP knowledge for debugging and 3rd level error analysis is an advantage
· Strong communication skills, excellent analytical abilities, solution-oriented thinking, and good time management combined with enthusiasm for new technologies
· Independent and structured work style with the willingness to familiarize oneself with various business processes and data flows
· Very good German and English skills, both written and spoken