SAP EWM Application Support Engineer
Description
About the role
This role provides application support for SAP Extended Warehouse Management (EWM), focusing on investigating and resolving incidents, fulfilling service requests, and driving continuous improvements in warehouse execution environments.
Key responsibilities
Provide application support for SAP EWM – investigate and resolve incidents, fulfill service requests, conduct problem management and continuous improvements
Handle minor enhancements for the relevant skill/application
Perform related system maintenance and monitoring activities
Collaborate with cross-functional teams to analyze business requirements and provide technical solutions to meet project objectives
Develop and maintain project documentation, including design specifications, test plans, user manuals, knowledge articles and SOPs
Ensure successful project delivery by monitoring project progress, identifying risks and issues, and implementing mitigation strategies
About you
Bachelor's Degree in Information Technology, Computer Science, Supply Chain Management, or related field
Minimum 4 years of hands-on experience supporting, configuring, or implementing SAP EWM
Strong proficiency in SAP Extended Warehouse Management (EWM) processes (Inbound/Outbound processing, Internal Movement, Physical Inventory, POSC/LOSC, Yard Management)
Direct experience in SAP application support, queue monitoring (qRFC/PPF triggers), and ticket handling workflows
Proven capability in root-cause analysis and functional troubleshooting within complex warehouse execution environments
Excellent interpersonal and verbal/written communication skills for interfacing with business stakeholders and IT delivery teams
Preferred Skills: SAP TM, SAP WM