Sap Lead Consultant

Job Title: SAP LEAD CONSULTANT (S/4HANA)

Location: Bangalore, 5 days office.

Job Type: Full-Time (Immediate Joiners)

Experience Required: 10+ Years

About Hexad:

At Hexad, agility is our lifestyle. Head Quartered in Wolfsburg, Germany, with a global presence across Spain and India, we are an uber-cool organization recognized as a Top 100 Innovator in Europe. We excel in delivering AutoTech, Digital Enterprise, and Intelligent Enterprise services. We believe that solving our clients' challenges contributes to the betterment of humanity.

As a trusted partner in digital transformation, our SAP Solutions practice provides the foundation for companies to break down departmental silos, migrate to SAP S/4HANA, and maintain uninterrupted operational excellence. We are looking for an exceptional exposure to SAP S/4HANA Public Cloud is highly desirable. This role demands a blend of deep functional expertise, leadership capabilities, SAP support experience, and a foundational understanding of SAP security and authorization concepts. The SAP Functional Lead will be responsible for ensuring system stability, guiding functional teams, and delivering optimized, scalable SAP solutions aligned with business objectives.

Position Summary

We are seeking a highly driven, executive-level SAP Functional Portfolio Lead to oversee and manage SAP operations across a complex portfolio of 7 to 8 concurrent enterprise projects and engagements. This is a high-visibility role designed for a seasoned leader who possesses a rare blend of deep technical expertise in SAP Materials Management (MM), Warehouse Management (WM), and Extended Warehouse Management (EWM), paired with exceptional portfolio management and client-facing communication skills.

The ideal candidate will architect scalable supply chain solutions, ensure system stability, and serve as the primary strategic liaison for global stakeholders. You will be the central anchor steering multiple cross-functional teams, navigating complex integrations with PP and QM, and ensuring delivery excellence across simultaneous implementations, roll-outs, and AMS support cycles.

Core Responsibilities

1. Multi-Project Portfolio Leadership & Delivery

• Directly manage, oversee, and drive the successful delivery of 7 to 8 concurrent SAP projects, spanning end-to-end S/4HANA implementations, global roll-outs, and critical Application Maintenance and Support (AMS) engagements.
• Orchestrate project planning, resource estimation, milestone tracking, and release management across the entire portfolio to ensure all deliverables are met on time and within scope.
• Act as the ultimate escalation point for all high-priority (P1/P2) incidents and complex functional roadblocks, ensuring rapid root cause analysis and resolution to minimize business downtime.
• Align multiple project roadmaps with ITIL best practices, establishing robust support governance models and organizational standards.

2. Client Communication & Stakeholder Management

• Serve as the primary strategic advisor and point of contact for global business stakeholders, steering committee members, and third-party vendors.
• Lead client business workshops, requirement gathering sessions, and solution walk-throughs, translating complex technical SAP concepts into clear business value.
• Maintain continuous, transparent communication regarding project health, SLA adherence, and delivery commitments across all 7-8 engagements.
• Proactively manage client expectations, mitigate delivery risks, and handle critical project-related escalations with diplomacy and urgency.

3. Deep SAP Functional & Architectural Expertise

• Provide expert-level architectural guidance and hands-on configuration for SAP MM, WM, and EWM modules, covering ProcuretoPay (P2P), inventory optimization, wave management, putaway/picking strategies, and POSC/LOSC.
• Design and execute seamless end-to-end integration between MM/WM/EWM and adjacent modules, specifically Production Planning (PP), Quality Management (QM), Finance (FI), and Sales & Distribution (SD).
• Spearhead continuous improvement and automation initiatives across warehouse and logistics processes, optimizing the client's supply chain footprint.
• Oversee data migration strategies (using LSMW, Data Migration Cockpit) and manage complex interface ecosystems (IDocs, ALE, APIs, JSON) connecting SAP with third-party logistics and planning systems.

4. Team Mentorship & Security Governance

• Lead, mentor, and allocate tasks to a diverse team of offshore and onsite SAP functional consultants, technical developers (ABAP/Fiori), and testers, tailoring assignments to team strengths.
• Conduct rigorous reviews of functional specifications, system designs, and cut-over plans to ensure compliance with quality standards.
• Support the foundational design and maintenance of SAP roles, user administration, and authorization concepts (analyzing SU53), ensuring strict alignment with business compliance needs.

Key Performance Indicators (KPIs) & Evaluation Metrics To ensure excellence across the 7-8 managed projects, the Portfolio Lead will be evaluated against the following strategic metrics:

Portfolio Delivery & Timeline Adherence:

• On-Time Delivery Rate: Maintenance of a >95% on-time milestone delivery rate across all concurrent project workstreams.
• Effort/Budget Variance: Keep overall resource utilization and project effort variance within a strict +/- 5% threshold of initial blueprint estimations.

System Stability & Support Excellence:

• SLA Compliance: Achieve more than 98% compliance on response and resolution SLAs for Application Maintenance and Support (AMS) tickets, with zero breaches on P1/P2 critical incidents.
• Mean Time to Resolve (MTTR): Consistent reduction in MTTR for complex functional integration defects (specifically between MM/WM and PP/QM).
• Defect Leakage: Maintain a defect leakage rate of less than 2% from User Acceptance Testing (UAT) into the live Production environment.

Stakeholder & Client Satisfaction:

• CSAT/NPS Scores: Maintain a Customer Satisfaction (CSAT) score of 4.5/5.0 (or equivalent NPS) based on quarterly reviews from global steering committees and business sponsors.
• Escalation Rate: Minimize reactive client escalations by maintaining proactive risk-mitigation logs; target zero unmitigated escalations reaching executive leadership.

Team Performance & Optimization:

• Resource Utilization: Maintain optimal bandwidth allocation across the consultant pool to prevent burnout while ensuring 100% project coverage.
• Continuous Improvement: Successfully identify and deploy at least 2-3 significant process automation or optimization initiatives per quarter across the logistics landscape.

Requirements & Qualifications

• Education: Bachelors degree in Computer Science, Information Systems, Engineering, or a related field; Masters degree preferred.
• Core Experience: 10 to 15+ years of extensive SAP experience with a minimum of 5 to 7+ years of dedicated functional expertise in SAP MM, WM, and EWM.
• Portfolio Capacity: Demonstrated, quantifiable track record of successfully managing and leading multiple (5-8) SAP projects or workstreams concurrently without compromising delivery quality or SLA metrics.
• S/4HANA Expertise: Hands-on experience with SAP S/4HANA implementations (versions 1709-2021) and exposure to SAP S/4HANA Public Cloud environments.
• Communication Mastery: Exceptional verbal and written communication skills; must be highly adept at negotiating, presenting to C-level executives, and bridging the gap between technical teams and business units.
• Integration Proficiency: Proven expertise in cross-modular integration, particularly with SAP PP and QM.
• Preferred Certifications: SAP Certified Application Associate in Sourcing & Procurement, Extended Warehouse Management (EWM), or relevant Project Management certifications (PMP, Agile).
• Operational Readiness: Willingness and ability to work in a rotating 24x5 shift model to support Hexad's global business units.

Why Choose Hexad?

• Exceptional Culture: Work in a human-centric, highly diverse environment that values creativity, inclusivity, and continuous improvement.
• Agile & Visionary: Be part of a fast-paced tech world where your ideas shape long-term thinking and challenge industry norms.
• Growth & Upskilling: We believe in investing in our people. You will be provided with the resources and environment to train and master core modules like EWM.
• Global Exposure: Collaborate with teams across our Global Design Centers in Bangalore, Barcelona, and Wolfsburg.
• Comprehensive Benefits: Competitive compensation package and continuous learning budgets to keep you at the top of your game with the latest technologies.