SAP Master Data Engineer
Posted
Summary
Maintains the quality, integrity, and lifecycle of SAP PM/EAM master data at a site in Bern, processing individual and mass data updates per SOPs and providing first-level support to SAP PM users. Core technologies: SAP PM/EAM, master data management, ITSM ticketing, and document management systems.
As a SAP PM Master Data Specialist, you will be responsible for maintaining the quality, integrity, and lifecycle of SAP PM/EAM master data while providing first-level support to a large user community. You will play a key role in ensuring efficient maintenance processes, data governance, and continuous operational support.
Your Responsibilities
- Manage the creation, modification, validation, and approval of SAP PM master data.
- Review and process master data requests in accordance with established SOPs and quality standards.
- Ensure accurate execution of individual and mass data updates within SAP.
- Support and coordinate the SAP PM Master Data lifecycle process.
- Provide first-level support to SAP PM users and ensure timely resolution or escalation of issues.
- Coordinate and dispatch support and master data requests to the appropriate stakeholders.
- Support SAP PM work order management processes and associated documentation.
- Manage both digital and physical maintenance-related documents.
- Extract, analyze, and report operational and master data.
- Participate in projects, working groups, continuous improvement initiatives, and change management activities.
- Support Subject Matter Experts (SMEs) on incidents, service requests, and system enhancements.
- Collaborate with local and global stakeholders to ensure high-quality service and data standards.
Your Profile
- Technical, commercial, or administrative education background.
- Proven experience working with SAP PM (Plant Maintenance) or SAP EAM.
- Strong experience in Master Data Management (MDM) environments.
- Experience providing end-user support and managing ticket requests.
- Strong analytical skills with experience in data extraction, reporting, and data quality reviews.
- High level of IT affinity and familiarity with business applications.
- Experience with tools such as Microsoft Office, ITSM platforms, and document management systems (DMS).
- Fluent German (C1/C2 level or native speaker).
- Good professional English skills.
- Accurate, detail-oriented, and highly organized working style.
- Ability to work independently while collaborating effectively across teams.