SAP Program Manager - Retail & FMCG
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Summary
Remote program manager (based around the client's growing Poland unit) leading S/4HANA business transformations for retail, wholesale and CPG clients of a UK SAP consulting firm — shaping discovery and business cases, leading multi-country roll-outs and migrations, and owning delivery governance with C-level stakeholders. Requires 10+ years of client-facing SAP consulting and fluent English and Po
This is a remote position.
On behalf of our Client, a global consulting company which is expanding its SAP unit in Poland, we are looking for a Program Manager for the Retail & Consumer Products industry, who will shape and lead the definition and adoption of the integrated business transformation delivery methodology for S/4HANA-based digital transformations of retail, wholesale and consumer products (CPG) companies, from discovery and business case through delivery to stabilisation, based on SAP Activate.
The Client’s ERP practice helps some of the largest global firms and most recognizable brands deliver value and business transformation enabled by digital ERP solutions and services, covering strategy, implementation and innovation.
Our Client is a mid-size management consulting firm from the UK, specialized in implementing transformational and innovative SAP solutions for the world’s largest organisations, recognized in the market for their client innovations and the dedicated training and career paths they offer to their consultants. Thanks to that, your career will never stop, and the company’s values and trusted relationships with their clients and among all their team members will bring you to the next level of the SAP consulting world.
In the role of a Program Manager, you will:
- Shaping transformations upfront: discovery, business and investment cases, transformation and architecture options (Greenfield, Brownfield, Bluefield);
- Leading pre-sales for retail and consumer products clients: responses to RFPs / RFIs, proposals and program financials;
- Shaping the delivery approach and framework for S/4HANA transformations in retail, from proposal through program preparation;
- Leading mid-size or co-leading large S/4HANA programs, including multi-country, multi-banner roll-outs and ECC / IS-Retail to S/4HANA migrations;
- Taking overall accountability for delivery: planning, cost, timelines, quality, risks and change control;
- Setting up and running program governance and the Program Office, and reporting to Program Boards and Steering Committees;
- Guiding end-to-end process teams with a focus on Merchandise Management, Procure-to-Stock, Store and Omnichannel processes, and protecting store and e-commerce operations at cutover and go-live (incl. planning around peak trading seasons);
- Managing senior client stakeholders, including C-level, and internal, third-party and contract resources across onsite, nearshore and offshore teams, incl. System Integrators and partner commercials;
Requirements
- Superior client and stakeholder skills: trusted relationships with client leadership, influence at C-level, comfort with complex organizations and ambiguity;
- Excellent communication, presentation, negotiation and vendor management skills;
- Proven ability to deliver to time, cost and quality under tight deadlines and challenging constraints;
- Extensive (10+ years) client-facing consulting experience, with program leadership in large-scale SAP transformations;
- Track record across multiple full lifecycle SAP programs, including multi-country roll-outs for ECC / IS-Retail and S/4HANA, ideally in Retail or Consumer Products (e.g. grocery, fashion, consumer electronics, DIY, wholesale / distribution, CPG) - industry experience is an advantage, not a must;
- Strong experience in at least two process areas: Merchandise Management (assortment, pricing and promotions, allocation and replenishment), Procure-to-Stock / Source-to-Pay, Order-to-Cash, Record-to-Report; Merchandise Management is a strong advantage;
- Understanding of the retail solution landscape: POS integration (e.g. SAP Customer Activity Repository), omnichannel and e-commerce (e.g. SAP Commerce Cloud), store operations and warehouse / distribution centre processes (e.g. EWM) is an advantage;
- Experience leading multi-vendor teams in onsite, nearshore and offshore delivery models;
- Knowledge of Greenfield, Brownfield and Bluefield transformation approaches;
- Practical knowledge of SAP Activate (incl. Model Company, SAP Value Lifecycle Management) and of Agile, value-driven delivery;
- Ability to prepare large proposals, articulate value-based propositions and own program financials;
- Experience in mentoring and coaching consultants;
- Excellent English and Polish;
- Willingness to travel in Europe.
Benefits
- Remote work in European implementation and transformation projects;
- Industry-leading compensation and benefits;
- Working with the latest SAP technologies;
- Exposure to strategic projects, where you’ll be able to see your own ideas transform into breakthrough results;
- Being an important part of a diverse and talented consulting team;
- Work in an innovation-driven practice and a high-performance culture;
- Top training and development opportunities;
- True possibility to grow your career and achieve your personal ambitions.