SAP S/4HANA Application Support
Description
Valleysoft is a premier IT services company committed to providing top-tier solutions and support to clients across various industries. We are currently looking for an experienced SAP S/4HANA application support professional to join our dynamic team. In this role, you will be responsible for ensuring the smooth operation, maintenance, and support of SAP S/4HANA applications, playing a critical role in supporting business processes and driving system efficiency.
The ideal candidate will have in-depth knowledge of SAP S/4HANA modules and strong troubleshooting aptitude. You should be proactive, customer-focused, and capable of collaborating with various stakeholders to deliver timely solutions and improvements.
Responsibilities
- Provide technical support for SAP S/4HANA applications, ensuring optimal performance and availability.
- Monitor, troubleshoot, and resolve issues related to SAP S/4HANA modules based on user requests and incidents.
- Collaborate with functional and technical teams to identify root causes and implement solutions.
- Support application upgrades, patches, and system enhancements.
- Document support procedures, known issues, and resolutions.
- Participate in testing and validation of application changes.
- Communicate effectively with stakeholders to understand business needs and provide timely support.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
- Minimum 3 years of experience supporting SAP S/4HANA applications.
- Proven hands-on experience with SAP S/4HANA in a live production environment.
- Practical knowledge of the following SAP modules:
- MM – Materials Management
- FI – Financial Accounting (GL, AP, AR)
- FI-AA – Fixed Assets
- BASIS – Foundational system administration and troubleshooting
- Strong understanding of the end-to-end Procure-to-Pay (P2P) process.
- Familiarity with the SAP Transport Management System (TMS).
- Experience in user administration, including authorization and role management.
- Experience in the Egyptian banking sector is preferred.
Benefits
- Private health insurance.
- Training and development.