SAP Solution Manager Functional Consultant

Job Title :SAP Solution Manager Functional Consultant

Location: Stamford, CT

Length: Full Time/Permanent

Required Skill:

• Strong functional knowledge of SAP Solution Manager with at least 1 end-to-end implementation project and 2 support projects as a Solution Manager Functional SME for following areas

• Incident Management (IT Service Management)

• Change Request Management (ChaRM)

• Managing Solution Manager Projects and Blueprint

• Integration with ARIS

• Strong knowledge of various Solution Manager Features

• In depth configuration expertise of Incident Management process and IT Service Management features in Solution Manager

• Configuration knowledge of Change Management process (ChaRM), Project Management, Quality Gate Management, integration with HP-ALM and ARIS.

• Knowledge of SAP CRM Service Module is an added advantage.

• Experience as the Solution Manager Functional SME in at least 2 Incident Management implementations

• Experience with all aspects of Solution Manager implementation including, but not limited to, gathering requirements, designing the future state operations solution, as well as supporting testing and post implementation activities

• Experience with gap analysis and strategic roadmap/blueprint development for Solution Manager

• Extensive experience in Onsite-Offshore working model.

• Involve in Onsite-Offshore coordination activities (handover-takeover, off business hour activity tracking, offshore reporting)

• Provide Solution Manager support to SAP implementation as well as support teams and internal customers/clients

• Generic Managerial Skills

• Good Analytical Skills

• Good Written & Oral communication

• Good presentation skills

All your information will be kept confidential according to EEO guidelines.