SAP Solution Manager
Description
Salary: RM 8,000 – RM 11,000 per month
About the role
This role involves configuring and maintaining SAP Solution Manager 7.2 and SAP Cloud ALM to support change management processes and workflows, while providing technical and functional support for SAP Solution Manager-related issues.
Key responsibilities
Configure and maintain SAP Solution Manager 7.2 and SAP Cloud ALM, to support the change management processes and workflows
Provide technical and functional support for SAP Solution Manager related problems, and troubleshoot any issues or risks
Maintain the integrator between Solman and other systems, such as ServiceNow, and ensure the smooth and efficient communication and coordination of the change management activities
Monitor and report on the status, progress and quality of the change management processes and deliverables, and identify and resolve any deviations or non-compliances
Communicate and collaborate with the change management team and other project team members on the change management processes and tools
Understand ERP processes and advise on change management processes
About you
Bachelor's degree in computer science, information systems, engineering or related field
At least 3 years of experience in change management for SAP projects, preferably in an analyst role
Proficient in SAP Solution Manager 7.2 and SAP Cloud ALM, and familiar with other SAP tools and technologies
Experienced in Charm Configuration
Experience in integration between Charm and ServiceNow
Strong knowledge of the change management best practices and standards
Excellent communication, analytical and problem-solving skills
Ability to work independently and as part of a team, and to manage multiple tasks and priorities
Ability to adapt to changing business and project requirements, and to handle complex and challenging situations
Certification in SAP Solution Manager, SAP Cloud ALM, or change management is a plus