SAP Warehouse Management Support Analyst
Summary
Provides first-level support and troubleshooting for SAP Warehouse Management (WM/EWM) systems, resolves production issues, and supports continuous improvement initiatives for a Fortune 100 food and beverage manufacturer in St. Louis.
Title: SAP Warehouse Management Support Analyst
Location: St. Louis, MO
Company: Fortune 100 Food & Beverage Manufacturing (FuseGlobal has worked with this company for 20 years)
Initial term: 12 months (position expected to run longer)
Schedule: On site Monday - Thursday, remote on Friday (20% travel to visit factory locations)
About This Role:
The SAP Warehouse Management Support Analyst operates across both operational support and project environments within the Super User Network (SUN). This role serves as a key liaison between business users and technical teams, providing first-level support, driving issue resolution, and supporting continuous improvement initiatives across Warehouse Management processes.
What You'll Do:
Operational Support
- Serve as the first point of contact (Level 0/1 support) for Warehouse Management-related issues
- Provide prompt support via phone, email, and messaging platforms
- Troubleshoot, diagnose, and resolve production issues
- Perform root cause analysis and recommend solutions
- Provide end-user training and support documentation
- Participate in 24/7 on-call rotation
Business Analysis & Continuous Improvement
- Analyze business processes and identify improvements
- Translate business requirements into solutions
- Support process optimization initiatives
Project Support & Delivery
- Participate in SAP EWM/ERP projects and enhancements
- Support testing cycles and validation
- Collaborate with cross-functional teams
Systems & Technical Responsibilities
- SAP WM, EWM, and MM-IM support
- Analyze third-party integrations (EDI, WMS, interfaces)
- Monitor warehouse KPIs
Collaboration & Training
- Deliver training and support end users
- Collaborate with IT and business teams
What You Bring:
- Bachelor's degree or equivalent experience
- Experience with SAP WM/EWM/MM-IM
- Strong analytical and communication skills
Bonus Points:
- SAP Certification
- Experience with Cambar, SQL, EDI
Compensation & Benefits:
- Up to $92.00 per hour
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability insurance
About FuseGlobal:
FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!
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