SASE Operations and Support Engineer with Security Clearance
Summary
Maintain and update SASE systems, triage security issues, and manage IT change requests for a government-focused cybersecurity team.
Responsibilities & Qualifications R ESPONSIBILITIES * Maintain and update Rally/Agile user stories and task boards; ensure team task accuracy and assist members with updates. * Monitor remote-access mailbox and triage incoming issues from NOS, Service Desk, and WebFilter teams. * Assign or escalate requests to NOS or SASE team members as appropriate. * Create and track CHGs, DARTID entries, and ITAs for deployments and operational updates. * Follow up on open tasks, CHGs, SMP tickets, and ensur…