Scheduler (73108)
Summary
Coordinates service schedules for building maintenance clients in the Washington, DC area, acting as the main point of contact between clients, operations, and leadership.
Valcourt Building Services is seeking a highly organized and results-driven Scheduler to join our growing team. This role is critical to ensure timely and efficient scheduling of services while maintaining strong client relationships. The Scheduler will serve as a key point of contact between clients, operations, and leadership, helping drive customer satisfaction and operational success in the Washington, DC market.
The ideal candidate is proactive, detail-oriented, and skilled in managing client communications while coordinating schedules to support business growth.
Essential Functions
- Communicate with existing clients regarding upcoming services to propose and confirm scheduling dates
- Address and manage client pushback related to scheduling by clearly explaining the importance of maintaining service timelines
- Build and maintain strong, long-term relationships with clients and partners by understanding their needs and anticipating future requirements
- Coordinate proposed and confirmed schedules with the operations team to ensure resource availability
- Manage and facilitate communication between clients and upper management
- Maintain a high level of accuracy and attention to detail while working under time constraints
- Demonstrate self-motivation, initiative, and a strong sense of urgency