Scheduling Coordinator
Summary
Coordinates patient appointments, check-ins, and payments in a dental practice, using front-office software and insurance verification tools.
Position Overview
Williamsburg Family Dentistry is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least two years of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.
Williamsburg Family Dentistry is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least two years of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.
Schedule
Monday-Thursday 8-5, Friday 8-2
What We Offer
- Supportive and team-oriented work environment
- Opportunity for continued growth and development
- Competitive compensation based on experience
- Consistent schedule and work-life balance
- Greet and check in patients, ensuring a welcoming and professional experience
- Answer phones and manage appointment scheduling to maintain a productive schedule
- Verify patient information and maintain accurate records
- Perform insurance verification and provide basic benefit breakdowns to patients
- Collect co-pays, balances, and process patient payments
- Coordinate patient flow and support the clinical team as needed
- Follow up with patients regarding appointments and treatment
- Maintain an organized and efficient front office environment
- Minimum 2 years of dental front office experience required
- Experience with EagleSoft strongly preferred (a major plus)
- Experience with dental insurance verification and patient scheduling preferred
- Familiarity with practice management software is a plus
- Strong communication and interpersonal skills
- High attention to detail and organizational skills
- Ability to multitask and work efficiently in a team environment
- Positive attitude and strong customer service mindset
- Competitive hourly rate based on experience
- Paid Time Off (PTO)
- Medical, dental, and vision insurance options
- 401(k) with employer matching
- Professional development and growth opportunities
- Supportive, team-oriented work environment
- Modern technology and well-equipped operatories