Scheduling Excellence Manager

• Location: Chicago, IL
• Facility: Saint Joseph Hospital Chicago
• Department: Labor Management
• Schedule: Monday-Friday | Onsite greater than 50% of the work week. This position requires travel to various States.
• Eligible for annual bonus incentive

• Provides enterprise leadership for advancing scheduling strategy, standards, and performance across Ascension.
• Responsible for overseeing the implementation and sustainment of scheduling best practices, and partnering with operational and clinical leaders to ensure alignment with staffing targets, labor budgets, and patient care needs.
• Leads initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes.
• Provides oversight of scheduling governance, performance monitoring, and continuous improvement initiatives to advance Scheduling Excellence across ministries.
• Responsible for working with market schedulers to improve schedule quality, timeliness, accuracy, and completeness and ensure key performance indicators (KPIs) are met in these areas.
• This is a traveling position, and the resource is not required to reside within the assigned market. The position will support the Illinois and Baltimore markets, while also traveling to and providing support for larger markets, including Texas, Wisconsin, and other markets as needed.

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's
  degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
• Healthcare industry background.

Additional Preferences:

• Healthcare background is highly preferred.
• 3+ years of experience in scheduling operations, workforce management, or staff coordination is required.
• Experience with an enterprise scheduling platform (such as UKG) is preferred.