Scheduling Systems Administrator

The opportunity:

We are currently looking to fill 1 new opportunity for a Full-Time Scheduling Systems Administrator position. This is a Remote position.

Salary: $21.90 per hour.

Hours: 35 hours per week

Duties include the following:

Using the electronic Quatro Scheduling system, the SDW will develop and revise ongoing master schedules for both clients and staff in accordance with the clients service and budgeted hours.
Develop and revise as needed, a master schedule, in accordance with the clients service and budgeted hours.
Provide hours of service monthly reports to Supervisor.
Ensure client-focused service delivery and refer service complaints to supervisor for follow-up.
Provide administration support for Programs (i.e. correspondence, file management, etc).
Payroll processing and verifying of personal expense statements to meet set deadlines identified by the payroll schedule.
Carrying the after-hours phone based on a rotating on-call schedule to cover evenings and weekends for clients and staff.

Background / Qualifications:

High School Graduate or equivalent
Ability to take initiative, multi-task and work under pressure within deadlines
Demonstrated proficiency with computer hardware and software including MS Office, Navision and Quatro or equivalent scheduling system
Excellent telephone manner and customer service skills
Flexible to changing demands of the job
Excellent interpersonal skills, communication skills, and math accuracy
Excellent writing and proofing skills; exceptional organizational skills
Scheduling experience an asset