School Front Desk & Administrative Support Officer
Posted Updated
Working Hours:
- Mondays to Wednesdays & Fridays: 6:45 AM – 3:00 PM (inclusive of 45 mins lunch break)
- Thursdays: 6:45 AM – 5:00 PM (inclusive of 45 mins lunch break)
- Service is not required on Saturdays, Sundays, gazetted public holidays, and all official school holidays (unless requested by the school on specific days).
Roles & Responsibilities
1. Front Desk & Reception Operations:
- Answer all incoming telephone calls and efficiently route them to the appropriate parties.
- Take accurate messages and ensure they are conveyed to the relevant personnel.
- Man the school reception counter, welcoming and attending to all walk-in visitors.
- Manage visitor log security procedures, ensuring all guests accurately sign in and out.
- Maintain the cleanliness, tidiness, and professional appearance of the reception area.
2. Meeting Room Coordination:
- Setup and prepare meeting rooms prior to scheduled school sessions.
- Greet and guide external visitors directly to their respective meeting rooms.
- Arrange for meeting refreshments whenever requested.
3. General Administration:
- Collate class registers and update student daily attendance data.
- Distribute and issue class registers to students or teaching staff.
- Help school staff with sorting, filing, and collating non-confidential documents.
- Complete any other ad-hoc administrative work assigned by the Principal, Vice-Principals, or Administration Manager.
Job Requirements
- Education: NITEC (Office Skills) or a minimum of 5 GCE ‘O’ Level passes (including a pass in English Language). Candidates without these exact passes but who possess extensive relevant experience will also be considered.
- Experience: At least two (2) years of relevant experience working as an Administrative Support Officer or a comparable front-desk customer service role.
- Preferred Attribute: Previous experience working within a local school environment or working around young children is highly advantageous.
- IT Literacy: Proficient in using common office software utilities, particularly Microsoft Word, Excel, and PowerPoint.
- Core Competencies:Strong interpersonal capabilities and a service-oriented mindset.Able to work independently under minimal guidance, as well as collaborate effectively in a team.Resourceful at gathering and organizing information from digital platforms or the web.