School Receptionist (Secondary School-Ang Mo Kio)

Working Hours

• Mondays to Thursdays: 7:00 AM to 4:30 PM (inclusive of 1-hour lunch break)
• Fridays: 7:00 AM to 4:00 PM (inclusive of 1-hour lunch break)
• Service not required on Saturdays, Sundays, and gazetted public holidays

Job Description & Key Responsibilities

We are seeking an organized, meticulous, and customer-oriented School Receptionist to manage the front desk and support general administrative functions at a local secondary school. You will serve as the primary face of the school, delivering excellent service to visitors, staff, and students.

1. Front Desk & Customer Relations

• Attend to all walk-in and telephone inquiries from parents, students, vendors, visitors, and customers.
• Manage and process incoming mail and packages, ensuring prompt distribution to relevant staff members.
• Handle loss-and-found cases and maintain organized logs.
• Manage the periodic distribution and collection of keys and equipment to staff and students.

2. Student Welfare & Safety Admin

• Attend to students who are unwell or resting in the school’s sick bay.
• Maintain accurate student injury records and handle follow-up communications with parents and staff according to standard safety SOPs.
• Proactively contact parents or guardians for students who are unwell or require early dismissal.

3. Operations & General Administration

• Compile, retrieve, and update daily staff attendance records.
• Maintain and manage the time-off logbook for school staff, ensuring all applications have been properly authorized.
• Keep forms and office documents well-organized, updated, and ready for distribution when needed.
• Assist with campus exercises, such as staff temperature-taking and other ad-hoc school operational routines.
• Carry out any other relevant administrative or ad-hoc duties as assigned by school management.

Job Requirements

• Experience: Minimum of 3 years of experience in front desk, reception, or office administration duties. Prior experience working within a local MOE school environment is highly preferred.
• Language Proficiency: Bilingual in English and Mandarin to handle inquiries from a diverse group of visitors and parents.
• Technical Skills: Basic computing skills, including proficiency with MS Office (Word, Excel) and Microsoft Outlook.
• Attributes: Meticulous, organized, customer-focused, with excellent interpersonal and communication skills.