School Support Field Technician

Skills and Qualifications: 3 years of work experience minimum A Certification REQUIRED Strong customer service skills Strong oral and written communication skills Prior experience with desk-side and break/fix support is a MUST Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST Proficient in understanding network infrastructure and wireless support Familiarity with ticketing systems (Incident IQ) preferred Experience in an educational environment is a plus Must …