SCM Inbound Lead (Warehouse)
Posted Updated
Description
Job Summary
The SCM Inbound Lead (Warehouse) is responsible for leading daily inbound warehouse operations, including delivery coordination, unloading, receiving inspection, system receipts, putaway, and replenishment. This hands-on role assigns and supports warehouse associates, ensures inventory is received accurately and made available on time, resolves inbound exceptions, and maintains safe, organized receiving operations. The role uses ERP/WMS systems, barcode scanning, and operational data to improve receiving accuracy, productivity, and inventory visibility.
Job Description / Essential Duties & Responsibilities
The SCM Inbound Lead (Warehouse) is responsible for leading daily inbound warehouse operations, including delivery coordination, unloading, receiving inspection, system receipts, putaway, and replenishment. This hands-on role assigns and supports warehouse associates, ensures inventory is received accurately and made available on time, resolves inbound exceptions, and maintains safe, organized receiving operations. The role uses ERP/WMS systems, barcode scanning, and operational data to improve receiving accuracy, productivity, and inventory visibility.
Job Description / Essential Duties & Responsibilities
- Assign daily receiving, unloading, inspection, and putaway tasks based on inbound schedules, shipment volume, staffing, and operational priorities.
- Coordinate delivery appointments and dock readiness with SCM, carriers, and warehouse teams; communicate delays, capacity constraints, and urgent receipts.
- Lead safe unloading and verify SKU, quantity, unit of measure, carton/pallet counts, and product condition against purchase orders, ASNs, packing lists, and bills of lading.
- Inspect inbound packaging, labels, lot/batch numbers, and expiration dates as applicable; document shortages, overages, damages, and other discrepancies with supporting records and photos.
- Ensure receiving transactions are entered accurately and promptly in ERP/WMS; validate item, quantity, lot, inventory status, and location data before closing receipts.
- Segregate and clearly identify damaged, nonconforming, or unapproved inventory; coordinate disposition with SCM and quality teams before release or adjustment.
- Direct putaway and replenishment to designated locations, maintain location accuracy, and apply FIFO/FEFO rotation requirements where applicable.
- Track inbound backlog, dock-to-stock time, receiving accuracy, putaway completion, and team productivity; report exceptions and corrective actions to SCM leadership.
- Develop and maintain SOPs for unloading, inspection, receiving, labeling, putaway, scanning, and inbound exception handling.
- Train and coach warehouse associates on safe handling, equipment use, receiving standards, ERP/WMS transactions, and barcode scanning; monitor work quality and adherence to procedures.
- Investigate inventory discrepancies and receiving errors with inventory control; support cycle counts and troubleshoot scanner, label printer, and system workflow issues.
- Maintain clear docks, aisles, and staging areas; reinforce safe equipment practices and partner with SCM and outbound teams to improve space utilization, workflow, and inventory availability.
- Perform other duties as assigned.
Skills
- Strong leadership, coaching, and team coordination skills.
- Excellent attention to detail and accuracy in product verification and system transactions.
- Strong organizational, prioritization, and time-management skills.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Effective communication skills for coordinating with warehouse teams, SCM, and carriers.
- Practical ability to translate system knowledge and operational data into process improvements.
Knowledge
- Working knowledge of inbound receiving, purchase orders, ASNs, packing lists, bills of lading, and discrepancy documentation.
- Working knowledge of safe unloading, material handling, pallet storage, and warehouse organization.
- Strong working knowledge of ERP/WMS, barcode scanning, inventory transactions, and basic spreadsheet reporting.
- Understanding of lot/batch traceability, expiration-date controls, FIFO/FEFO rotation, and inventory status management.
- Understanding of inventory accuracy controls, receiving KPIs, and standard operating procedures.
Qualifications
- 3+ years of warehouse, distribution, receiving, or logistics experience preferred.
- 1+ years of warehouse lead, supervisor, or similar leadership experience.
- Hands-on experience with inbound receiving, inventory verification, putaway, and ERP/WMS transactions.
- Experience in consumer products, beauty, cosmetics, or retail distribution; process improvement or warehouse technology project experience is a plus.
Education & Experience
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Forklift and/or powered industrial truck experience preferred; complete required training and authorization before operating equipment.