Scrum Master (40000700)
Summary
Techcombank (a Vietnamese bank) is hiring a Scrum Master in Hanoi to coach teams, Product Owners, and stakeholders on mature Scrum adoption, agile practices, and evidence-based management as part of its Agile Transformation office. Core tools include Jira, Confluence, Miro, Trello, Bitbucket, Jenkins, and SonarQ.
Job Purpose
Enable Delivery Agility through highly mature Scrum adoption at teams, initiative, and/or wider organization
Key Accountabilities (1)
Enabling Agility
1. Coach teams in self-management & cross-functionality.
2. Help teams to focus on creating high-value increments that meet the Definition of Done (DoD).
3. Train & coach Product Owners with techniques for effective Product Goal definition, Product Backlog management, release planning, that maximize business value.
4. Train & coach teams, initiatives & stakeholders to apply empirical approach, incremental & iterative development, lean thinking, Scrum values.
5. Plan, train, coach, implement, improve Scrum adoption for initiative and/or wider organization
6. Ensure Scrum events take place, positive & productive within timebox.
Key Accountabilities (2)
Enabling Performance
1. Adopt appropriate stances for teams: Trainer, Mentor, Coach, Leader, Facilitator, Manager, Change Agent.
2. Help teams to improve effectiveness, efficiency & practices via Scrum, e.g., maturity assessment, improvement plans, training & coaching activities.
3. Cause the removal of impediments to teams’ progress.
4. Train, coach managers on empowering people, enabling & nurturing self-managing & high performing teams.
5. Train, coach teams to use Agile tools, e.g., Jira, Confluence, Miro, Trello.
Key Accountabilities (3)
Enabling Outcomes
1. Train & coach to help teams, initiative, and/or wider organization to apply evidence-based management (EBM)
Key Relationships - Direct Manager
Director, Agile Transformation
Key Relationships - Direct Reports
N/A
Key Relationships - Internal Stakeholders
Teams in Transformation Office, Digital Office, and relevant departments, divisions in TCB
Key Relationships - External Stakeholders
Partners / vendors providing professional services
Success Profile - Qualification and Experiences
- Bachelor or higher degree in Banking, Finance, Technology, Business Administration, Information technology or related disciplines.
- Professional Scrum certificates, e.g., A-CSM or PSM II. Others like PMP, PMI-ACP, Lean, Six Sigma, Agile Project Management, is a plus.
- 5 years of experience in corporate, preferably banking or fin-tech organization.
- Experienced in training, coaching Scrum for teams.
- Experienced in training, coaching, mentoring different roles, e.g., Product Owner, Designer, Developer, Tester, Manager.
- Be team player, a servant leader with strong facilitation, conflict resolution, communication, motivation, interpersonal skills.
- Familiar with engineering best practices (e.g., TDD, ATDD, CICD, automation)
- Familiar with common tools, e.g., Jira, Confluence, Bitbucket, Jenkins, SonarQ.