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Scrum Master (Middle)

Open 21d

We are looking for a mid-level Scrum Master to support three cross-functional product teams that build and operate our web and mobile applications in a mostly remote setup. You will be a servant leader and coach, helping teams and stakeholders use Scrum effectively while keeping collaboration fast, lightweight, and outcome-focused.

About the team and setup:

  • Three cross-functional Scrum teams (backend, web frontend, mobile, QA, design).
  • Remote work with core collaboration hours.
  • Startup environment: fast decisions, evolving processes, high ownership.

You will work closely with the founders, Product Owners, and tech leads to support a sustainable delivery pace as we scale.

Key responsibilities:

  • Coach and support three Scrum teams in Scrum values, events, and empirical ways of working, adapted to a remote-first context.
  • Facilitate key Scrum events (remote Sprint Planning, Daily Scrums, Reviews, Retrospectives) with clear outcomes, strong participation, and good use of online collaboration tools.
  • Partner with Product Owners on backlog refinement, slicing work for web and mobile, and keeping priorities clear and transparent.
  • Proactively identify and remove impediments, from tooling or communication issues to cross-team dependencies and scope conflicts.
  • Nurture healthy team dynamics in a remote setting by encouraging open communication, psychological safety, and regular informal check-ins.
  • Help teams use lightweight metrics (flow, predictability, quality) to run experiments and continuously improve, without turning metrics into targets.
  • Coach team members and stakeholders on agile mindset, self-organization, and cross-functionality rather than taking on coordination work yourself.
  • Encourage good remote practices: focused, timeboxed meetings; clear agendas; effective async communication in tools like Slack, Jira, and virtual whiteboards.
  • Contribute to shaping our evolving agile practices across the startup (e.g., working agreements, release cadence, cross-team ceremonies).

Required qualifications:

  • 2–4 years of experience as a Scrum Master with at least one long-running product team.
  • Experience in small or startup environments where processes and structures are still evolving.
  • Hands-on experience supporting remote or hybrid Scrum teams using tools like Jira, Slack/Teams, and Miro/Figma or similar.
  • Solid understanding of Scrum theory, events, and artifacts, and when to adapt pragmatically.
  • Comfortable facilitating engaging remote workshops and ceremonies (breakouts, digital post-its, polls, etc.).
  • Strong communication, coaching, and conflict-resolution skills; able to work with developers, designers, testers, and founders alike.
  • Good understanding of modern web and mobile product development (you don’t need to code, but you can follow the conversation).
  • Confident use of AI tools to enhance analytical work, streamline operations, and improve productivity.
  • Experience applying AI for requirements analysis, documentation, and knowledge management.
  • Professional working proficiency in English.

Preferred qualifications:

  • Prior experience supporting multiple teams as a Scrum Master or Agile Coach.
  • Experience with continuous delivery and frequent releases for web and/or mobile apps.
  • Certification such as PSM II/III or CSM is a plus, but practical experience matters more.

Soft Skills:
You’ll feel comfortable in this role if you:

  • take ownership of your work and follow things through;
  • prefer solving problems over just highlighting them;
  • focus on results and keep things practical;
  • communicate openly and respectfully with others.

We offer:

  • Salary according to qualifications and experience;
  • Official employment;
  • 21 working days of paid vacation;
  • 14 days paid sick leaves;
  • Work on challenging web application projects which we deliver to our clients from all over the world (North America, Europe, Australia, Asia).

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