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Scrum Master – RTE

Your role, your impact

As a Scrum Master – RTE, you’ll lead Agile delivery for a large-scale Salesforce CRM transformation. Operating at both team (Scrum Master) and program (RTE) levels, you’ll drive alignment, velocity, and quality across multiple Agile teams in a complex enterprise environment.

You’ll support delivery across Salesforce multi-cloud ecosystems (Sales, Service, Marketing, FSC) and ensure alignment with broader business transformation objectives.

Your day-to-day

Agile Delivery Leadership (Team Level)

  • Facilitate Scrum ceremonies (stand-ups, sprint planning, reviews, retrospectives);

  • Coach teams on Agile best practices and continuous improvement;

  • Remove impediments and ensure steady delivery momentum;

  • Support backlog readiness and sprint predictability.

Scaled Agile Execution (Program Level)

  • Coordinate multiple teams within an Agile Release Train (ART);

  • Lead PI Planning, Scrum of Scrums, System Demos, Inspect & Adapt sessions;

  • Manage dependencies, risks, and escalations.

Salesforce Delivery Enablement

  • Support end-to-end delivery of Salesforce CRM solutions (design to adoption);

  • Coordinate across business (Sales, Service, Operations) and technology teams;

  • Align delivery with CRM roadmap and transformation goals.

Stakeholder & Governance Management

  • Engage senior stakeholders and program sponsors;

  • Provide executive-level reporting on delivery, risks, and performance;

  • Ensure governance adherence (RAID logs, escalation paths, decision tracking).

Continuous Improvement

  • Monitor KPIs (velocity, quality, predictability);

  • Identify optimization opportunities across teams and processes.

Keys to your success

  • 10 years of experience in Agile roles (Scrum Master, RTE, Agile Coach);

  • Experience in large-scale financial services or wealth management programs;

  • Proven ability to lead multiple Agile teams in complex, distributed environments;

  • Hands-on experience delivering enterprise Salesforce CRM implementations;

  • Exposure to Salesforce (Sales Cloud, Service Cloud, FSC, Marketing Cloud);

  • Experience with enterprise CRM transformation initiatives;

  • Strong experience with SAFe or similar frameworks;

  • Expertise in PI Planning, dependency management, and program-level delivery tracking;

  • Excellent stakeholder management and executive communication skills;

  • Experience managing risks, issues, and dependencies (RAID);

  • Proficiency with delivery tracking tools (Jira, Azure DevOps, or equivalent).

Extra edge

  • SAFe RTE or SAFe Agilist;

  • Certified Scrum Master (CSM / PSM);

  • SAFe Scrum Master (SASM).

Language skills

  • French: Proficient

See also

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