SDA Network Engineer II
NewBe an early applicantSummary
Monitors, configures, and restores mission-critical customer circuits across transport and IP networks in a 24/7 DoD NOC at Scott Air Force Base, working with Cisco, Juniper, and Ciena gear, DWDM/SONET optical systems, and satellite communications. Requires Security+ CE and shift-based work.
- Execute network operations involving configuration, monitoring, and analysis of customer circuits across optical and electro-optical multiplexers, TDM, routers, and switches.
- Perform real-time circuit redesign and alternate routing to restore customer connectivity during outages, degradations, maintenance windows, and scheduled or unscheduled service interruptions.
- Develop alternate routing strategies and redundancy approaches to support mission continuity during network events.
- Monitor scheduled outages and communicate impact or status updates to the SDA community.
- Work directly with customers, engineers, and other NOC teams to maintain maximum network availability and reduce mission impact.
- Proactively monitor network alarms using platform-specific network management tools.
- Use incident management systems to document outages, degradations, fault isolation steps, escalations, and resolution activity throughout the incident lifecycle.
- Maintain an offline configuration management database of SDA sites and circuits that traverse the DISN.
- Assess network incidents, identify deficiencies, and recommend corrective actions across transport and IP environments.
- Troubleshoot and support technologies such as routers, switches, crypto devices, Ciena, Cisco, Juniper, MSPP, DWDM, Optical Switching, SONET/SDH, and satellite communications.
Requirements
- Security+ CE or equivalent DoD 8570 IAT Level II certification prior to start.
- Ability to work in a 24/7 shift-based operational environment.
- Working knowledge of Transport and IP network topologies.
- Experience supporting network operations, circuit troubleshooting, fault isolation, or service restoration in a mission-focused environment.
- Ability to document technical actions clearly in incident management or ticketing systems.
- Tech Control Facility or Cyber Transport experience.
- Circuit actions experience, including routing, restoral, and outage coordination.
- Telco NOC, inside plant, or outside plant experience.
- Experience with alarm surveillance, fault management, LAN maintenance, or performance management.
- Experience with Microsoft Office tools, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
- Familiarity with DISN, DoD network operations, transport systems, or satellite communications environments.
- Bachelor’s degree and 2–4 years of relevant experience; or
- Master’s degree with less than 2 years of relevant experience; or
- Equivalent combination of education, training, certifications, and experience.
Benefits
- Paid Time Off PTO):TEN (10) Paid days off & FIVE (5) Floating days off.
- Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
- Payroll: Paid Bi-Monthly.
- 401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment
- Individual or company-wide performance and recognition awards (Quarterly
- UNITED HEALTHCARE PPO, extensive national coverage.
- INCLUDES: Medical/Dental/Vision/HSA.
- Eligible on the first of the month, immediately after the start date.
- Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.
- Training & Career Development Reimbursement of Tuition and training needed to support career development.
- $150 monthly reimbursement contribution paid monthly towards parking expenses.
- Receipts must be submitted by the close of business on the 25th of each month.
- Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
- Performance bonus – Project-based
- Yearly bonus – Company based