SDN Presales Architect (CSP & MSP)

• HPE Cloud Operations Suite is a comprehensive, AI-driven platform that empowers organizations to seamlessly manage, monitor, and optimize their hybrid and multi-cloud environments with unprecedented visibility and control
• Built on a foundation of industry-leading solutions, including OpsRamp for intelligent monitoring and incident management, Morpheus Enterprise for hybrid cloud orchestration and automation, Morpheus VM Essentials for virtualized infrastructure, and Zerto for data protection and disaster recovery
• The suite delivers unified operations management across on-premises, private cloud, and public cloud resources
• By combining advanced machine learning capabilities with these proven technologies, HPE Cloud Operations Suite enables IT teams to proactively identify and resolve issues, optimize performance and costs, ensure business continuity, and accelerate digital transformation initiatives while reducing operational complexity and risk across their entire technology stack
• Joining our Cloud Ops HPE Software team and working as part of our CSP/MSP presales team is a chance to make history and be a driving force in the industry
• We are seeking a CSP Presales Architect to drive technical enablement and solution design with our strategic partner ecosystem
• You will work directly with partners to architect and implement complex solutions, guide them through deployments, and ensure successful customer outcomes across hybrid and multi-cloud environments
• The ideal candidate will serve as the technical bridge between HPE and our partners, driving mutual business success through innovative solution delivery and technical excellee
• Pre-Sales Solutions Architect partners with the local sales and pre-sales technical teams to help deliver in-depth technical presentations, work through complex Proofs of Concept, and kickoff initial software implementations
• Solutions Architect is also the lynchpin between the field (customers) and development. He/she plays a vital role in taking customer and prospect feedback and communicating it back to the Product and Development teams to help drive the product roadmap
• Partner with the local sales and pre-sales technical teams to drive the technical sales process

Benefits

• Subsidized health insurance, retirement programs and paid time off, including an industry-leading maternity and paternity leave package
• A hybrid, flexible work model that ensures connectivity, a commitment to our culture and continued impact for team members
• The chance to earn an annual bonus based on performance
• Recognition for your contributions, and potential participation in long-term incentives like annual equity awards
• Opportunities for personal and professional development to help you reach your career goals

• This role requires deep technical expertise combined with exceptional partner relationship management skills to accelerate joint go-to-market initiatives
• Have a strong understanding of the IT Operations market and the competitive landscape
• Have a strong understanding of the cloud native market
• Be able to deliver compelling demonstrations and presentations
• Understand complex customer environments and be able to deliver Proofs of Concept and initial software implementations
• Be able to manage and sell to large, complex technical environments by becoming the trusted advisor for customers (strong technical and interpersonal skills)
• Have strong written and oral communication skills
• Think outside of the box, be creative, and always strive to find new ways to solve customer challenges
• 10+ years of Solution Architecture experience
• Understand technologies like Docker, Kubernetes, Mesos, and other container technologies
• Ability to design implementation architectures
• Provide both technical and business value to CSP/MSP partners, and their customers, through enablement, whiteboard discussions, demonstrations, proof of value, as well as post-sales support as needed for customer success
• Strong consultative selling and business-value communication skills
• Strong understanding of enterprise networking, including routing, switching, TCP/IP, BGP, OSPF, VLANs, QoS, and network security
• Experience with SDN, network virtualization, overlays/underlays, VXLAN/EVPN, and network automation
• Strong presentation, whiteboarding, demonstration, and customer-facing communication skills
• Working knowledge of cloud networking and hybrid infrastructure
• Understanding network security, segmentation, Zero Trust, and observability
• Ability to lead technical POCs and work effectively across sales and technical teams
• Have some level of programming skills (Java, Python, PHP, JSON, NodeJS, JavaScript, etc.)
• Ability to troubleshoot and explain complex technical architectures
• Intermediate-level knowledge of partner offerings, channel programs, and the company’s go-to-market approach. Able to collaborate with resellers to drive deals and leverage partner capabilities effectively
• Intermediate consultative and value selling skills, including presenting, white-boarding, objection handling, and closing skills to proactively help customers make business decisions
• Demonstrates intermediate discussion and persuasion skills, competitive differentiation (vs. VMware, etc.), and the ability to handle objections. Applies consultative selling tactics to align solutions with customer business outcomes
• Understanding VLANs, basic routing, and virtual switching concepts
• Intermediate-level written and verbal communication skills, including active listening and storytelling, and ability to communicate in English and applicable local languages (both in-person and virtual) as needed to perform job requirements
• Adept at prioritizing tasks, meeting deadlines, and performing due diligence on customer solutions. Skilled in problem-solving with a methodical, analytical approach
• Intermediate-level business and financial acumen—sales cycle, pipeline growth, reporting, ability to influence, business strategy linkage—with an awareness of functional responsibilities of various customer business roles
• Ability to deliver live demonstrations or walk-throughs of products, solutions, tools or services to customers, partners, and other stakeholders
• The ideal candidate is a technically strong network architect who can bridge the gap between traditional networking, software-defined infrastructure, automation, cloud, security, and AI, while effectively communicating the value of these technologies to both technical and executive audiences
• Experience with Kubernetes/container networking
• Enterprise pre-sales, sales engineering, or solutions architecture experience
• Experience with AIOps, AI-driven network operations, or agentic automation
• Relevant networking or cloud certifications
• Familiarity with MCP and AI/LLM-based infrastructure management
• IT Operations Management (ITOM) Experience is preferred