SDR Team Manager (Hybrid)
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Arlington positions open to candidates located in the Washington DC area.
The SDR Team Manager is responsible for managing a team of 10+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting and developing a schedule for when emails and calls should be made to prospective customers.
Responsibilities:
- Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting
- Draft new material for emails to be sent to prospective customers used to garner interest in our products
- Monitor and respond accordingly to the What’s Working emails
- Maintain reporting with teams passes and other relevant details
- Maintain and analyze sub-statistics in order to obtain pass goals for SDRs
- Identify areas of improvement for the SDR team, and coach those employees in need when appropriate.
- Be an expert on prospecting and other key elements that are necessary to be a top performer
- Meet and/or exceed individual goals to contribute to the team’s success
- Exemplify the values and mission of the Company
- Handle day to day needs and requests for their SDR team
- Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight
Requirements:
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with sales prospecting tools
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Leadership skills required
- Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
- Strong verbal and written communications
- Excellent time management and organization skills
The compensation for this position ranges from $115,000 - $130,000 including base, bonuses and commissions, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Skills
As published by greenhouse · 21 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (11)
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- What type of base salary and OTE are you targeting for this position?
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- How did you learn about us? Select ALL that apply.
- How well do you know us? Please select all of the following sources/tools that you have used to research KnowBe4 and learn more about us.
- Are you a current employee at KnowBe4?
- Are you able to go into the Arlington office on 4 days per week?
- Do you have B2B sales experience?
- Are you legally authorized to work in the United States?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B, etc.)?
- Are you located in or a national of Cuba, Iran, North Korea, or Syria, or are currently located in the Crimea, Donetsk, Luhansk, Kherson, or Zaporizhzhia territories?
- I understand and agree that KnowBe4 does not permit the use of AI tools or assistance during the interview process. Exceptions may be made for approved reasonable accommodations (please visit www.knowbe4.com/careers/request-accommodation to make a request).
- By submitting this application, I hereby provide consent to KnowBe4 to communicate directly with me, and any employment references I provide to KnowBe4, via phone call, text message, email, and/or LinkedIn regarding my application for and potential employment with KnowBe4. If at any time I want to opt-out of any form of communication, I will promptly inform KnowBe4 of this choice.