SE Regional Director, SBDC

Job Summary

The mission of the ISBDC (Indiana Small Business Development Center) Network is to have a positive and measurable impact on the formation, growth, and sustainability of small businesses in Indiana, and to develop a strong entrepreneurial community.

In this role, you will effectively manage day-to-day operations of a Regional ISBDC (Indiana Small Business Development Center) to meet ISBDC counseling, training and other performance goals, program objectives and contractual agreements. In addition, the Regional Director represents the ISBDC in the community and will report to the ISBDC Host with a dotted line relationship to the Lead Center.

What You'll Be Doing:

• Managing and operating the ISBDC in accordance with all applicable policies, procedures, laws, regulations, and other governing documents
• Developing, administering and managing the Center’s budget in accordance with host institution, IEDC and Small Business Administration (SBA) guidelines; forecasting future needs and recommend strategies for fund development. This includes securing financial support from agencies, organizations and other appropriate entities to meet the federal funding match requirements.
• Managing, supervising and coaching ISBDC staff
• Selecting, training, managing and evaluating ISBDC personnel
• Building and managing relationships with existing stakeholders, especially ISBDC Host, acquiring new stakeholders and ensuring stakeholder satisfaction
• Providing oversight for building client relationships with existing clients and acquiring new clients
• Overseeing client satisfaction in the region
• Making sure that all clients needs and expectations are met and that clients are satisfied with the center's performance
• Setting performance expectations and reviewing performance regularly with regional team members
• Using performance data to continuously improve regional performance
• Gathering and analyzing data to evaluate the performance of the region
• Using this data to implement continuous improvement initiatives to meet and exceed ISBDC goals and objectives
• Creating brand awareness of the ISBDC throughout region through speaking engagements, committee work and community engagement
• Developing and maintaining strong liaisons with business/community/government agencies and organizations that are involved with the improvement of the local business climate
• Developing regional ISBDC strategic planning initiatives in conjunction with ISBDC Lead Center and the network
• Attending and participating in a variety of workshops, seminars and meetings; serve on committees and advisory boards, as appropriate
• Providing small business assistance including one-to-one client counseling in the area of business plan development; analyzing, preparing and structuring financial statements such as cash flow projections, income statements and balance sheet
• Providing assistance in automated and manual record keeping systems; assisting clients with market related issues such as business development, sales strategies, advertising, promotional functions, market surveys and other related areas
• Providing assistance with loan applications
• Reporting center results (including economic impact information of clients), submitting periodic reports and maintaining center records in accordance with the Indiana ISBDC Network policies and procedures and applicable OMB circulars
• Providing oversight and expertise in grants and project development
• Providing leadership and setting direction on business issues throughout region and provide input to federal, state and local agencies

What We're Looking For:

• Bachelor’s Degree from an accredited college or university with major coursework in business or a related field
• A total of at least 5 years of relevant experience is required for this position along with the following:
  • 3 years of responsible senior management experience in a private sector setting
  • Experience in the following computer systems: Excel, Word, PowerPoint, Use of the Internet, Canva, CRM software, etc.
  • 2 years of ownership or senior management of a small business
  • Direct experience in developing and facilitating strategic planning sessions with clients
  • Experience in both private and public sector
  • Public speaking experience and well-developed communication skills
• Experience in working with senior leaders in business and the community
• Results Focused – executes strategy and takes accountability for group results
• Business Acumen - practical application of business operations, including finance, operating control systems, human resource management, marketing, public relations
• Administration –, budget management, office management
• Staff Orientation – select, develop and manage associates
• Profit Conscious – manages allocated resources to attain optimum bottom line results
• Executive Presence – works with other senior leaders as a peer and is seen as such
• Analysis and Judgment – ability to analyze documents and situations and make reasonable judgments about next steps
• Networking – ability to build relationships with a variety of people
• Securing Resources -- ability to raise monetary support from local and/or regional stakeholders
• Leadership Focus – desire and willingness to coach and develop others
• Entrepreneurial Spirit – looks at the business as their own and continues to develop and improve it
• Initiative – takes action on problems or opportunities without being prompted
• Independent Contributor – works independently, is self-motivated, goal oriented, can meet deadlines without significant supervision
• Continuous Learner – wants to continuously gain new knowledge, approaches, and experience
• Fast Paced and Diverse – want a job that changes day to day with a variety of tasks and interactions
• Travel

Nice to Have:

• Master of Business Administration or Master’s Degree from an accredited college or university with major coursework in business
• Related field or equivalent business experience
• Direct experience providing information, advice counsel and training to business

What We'd Like You to Know:

• This position is located in New Albany, IN
• Learn more about Purdue’s benefits summary
• Purdue will not sponsor employment authorization for this position
• A background check will be required for employment in this position
• FLSA: Exempt (Not Eligible For Overtime)
• Retirement Eligibility: Defined Contributions immediately
• Purdue University is an EO employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply

Career Stream

Management 3

Pay Band S075
Link to Purdue University's compensation guidelines
Job Code #20002799
Link to Career Path Maker

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Equal Opportunity Employer

Purdue University is an equal opportunity/equal access university