Sea Freight Logistics Manager
Centrum Solutions Pte. Ltd. is looking for an experienced Sea Freight Logistics Manager to lead and strengthen our ocean freight operations in Singapore.
We are seeking a hands-on freight forwarding professional with strong experience in FCL/LCL import and export operations, shipping line coordination, pricing, documentation, customer management, and operational team leadership.
Key Responsibilities
- Manage complete sea freight import and export operations, including FCL and LCL shipments.
- Oversee daily shipment activities from booking and documentation through final delivery.
- Coordinate closely with shipping lines, NVOCCs, overseas agents, hauliers, warehouses, customers, and other logistics partners.
- Negotiate competitive ocean freight rates and maintain strong relationships with shipping lines and service providers.
- Manage vessel schedules, space allocation, bookings, and shipment planning.
- Prepare and review freight quotations, pricing, costing, and operational margins.
- Ensure accurate preparation and processing of MBL, HBL, shipping instructions, manifests, invoices, and other shipping documentation.
- Ensure compliance with Singapore Customs, TradeNet requirements, and applicable international shipping regulations.
- Handle transshipment, cross-trade, import, export, and special cargo movements.
- Monitor shipment status and proactively resolve delays, documentation issues, claims, and customer escalations.
- Control operational costs and improve shipment profitability.
- Work closely with the Sales and Business Development teams on quotations, tenders, and customer requirements.
- Develop and improve operational SOPs, workflows, and internal controls.
- Monitor operational KPIs and prepare regular management reports.
- Lead, supervise, and develop the sea freight operations team.
- Maintain high customer service standards and support long-term client relationships.
- Support the growth and development of Centrum Solutions' international sea freight business.
Requirements
- Minimum 3 years of relevant experience in Sea Freight / Ocean Freight / Freight Forwarding.
- Strong practical experience in FCL and LCL import and export operations.
- Previous experience as a Sea Freight Manager, Ocean Freight Manager, Operations Manager, Assistant Manager, Team Leader, or similar position is preferred.
- Strong understanding of international freight forwarding and shipping procedures.
- Good knowledge of Singapore Customs and TradeNet procedures.
- Strong experience dealing directly with shipping lines, NVOCCs, overseas agents, and logistics service providers.
- Good knowledge of ocean freight pricing, procurement, and cost control.
- Experience handling cross-trade, transshipment, urgent, or complex shipments will be an advantage.
- Strong operational problem-solving and decision-making skills.
- Excellent communication, negotiation, and customer-management abilities.
- Ability to work independently and manage multiple shipments and priorities.
- Good command of English.
- Russian language capability will be an advantage.
- Experience with CargoWise or other freight forwarding management systems will be an advantage.
Preferred Candidate
We are particularly interested in candidates who have worked with established:
- International freight forwarding companies
- NVOCCs
- 3PL and logistics companies
- Ocean freight divisions of global logistics providers
The ideal candidate should combine strong operational knowledge, commercial awareness, leadership ability, and excellent customer service skills.