Sea Logistics Reefer Manager

Your primary objective is to drive + grow the reefer product by developing a strategy to gain + retain customers. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.

Job Responsibilities

• To ensure your local product strategy aligns with the regional strategy + fits the local market.
• To build a local operational structure with reefer dedication within the customer + operational care locations (CCL + OCC) that creates + maintains reefer expertise, aiming for zero operational failures for temperature sensitive cargo.
• To ensure profitability across the profit + loss statement (P+L), proactively following up on discrepancies.
• To manage local carrier relationships; ensuring access to appropriate escalation channels.
• To take the lead in local reefer pricing in coordination with the regional reefer trade manager.
• To build a reefer development team and support the KAM team and field sales where needed.
• To take the lead in setting up or maintaining a GxP Pharma branch to ensure operational excellence for pharmaceutical clients where demand exists.
• To provide regular reefer training.

Job Requirements

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Maritime Studies, or a related discipline.
• 5–8 years of experience in international freight forwarding or ocean freight.
• Strong knowledge of ocean freight operations, cold chain logistics, reefer container technology, and international shipping documentation.
• Experience handling pharmaceutical, food, or perishable cargo is preferred.
• Experience managing regional or global customer accounts is an advantage.
• Knowledge of Good Distribution Practice (GDP), Good Manufacturing Practice (GMP), or other cold chain compliance standards is an advantage.
• Strong analytical, problem-solving, negotiation, and decision-making skills.