General Qualifications

The Seasonal Adventure Guide is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.’s (“MHA”) mission, vision and beliefs. They are responsible for defining, cultivating and leading MHA’s Christian community, conference programs, and retreats.

Position Objective

The Seasonal Adventure Guide is responsible for delivering physically and emotionally engaging adventure tours on our aerial adventure courses while demonstrating excellent customer service by acting with a “guest comes first” attitude. Guides connect and respond to the needs of guests while following all operational policies and procedures to minimize risk and ensure quality program delivery in a manner consistent with MHA’s mission, vision and values.

Key Job Accountabilities

• Co-lead adventure tours on our aerial adventure courses (Sequoia, Discovery Grove, Zayante).
• Other activities may include, but are not limited to indoor and outdoor climbing walls, and fieldhouse (gymnasium) supervision.
• Properly fit, train, and monitor guests in the use of all personal protective equipment.
• Provide for an emotionally, physically, and spiritually safe environment with both guests and staff.
• Assist with daily opening and closing of the program and support areas.
• Conduct visual and tactile inspections of all hardware and equipment being used.
• Effectively lead guest activities to ensure an engaging, informative and inspiring experience.
• Meet curriculum delivery guidelines specific to the program and needs of the client.
• Report and log any safety concerns or incidents/accidents.
• Attend in-service rescue refresher trainings.
• Other duties as assigned.

Supervisory Responsibilities

• None