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Lakehouse Resort

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Seasonal Busser

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Seasonal Busser

Brickmans at The Links is the property’s main restaurant, welcoming guests from both The Links and the Lakehouse Hotel. We are seeking a Seasonal Busser to support our service team during the busy holiday season, when the restaurant is filled with festive gatherings and winter celebrations. In this role, you will ensure that food is delivered promptly and accurately from the kitchen to guest tables, helping maintain quality and a seamless dining experience. You will assist servers by clearing glassware, silverware, and plates, as well as resetting tables quickly and neatly in accordance with restaurant standards. By keeping the dining room organized and guest-ready, you will play an essential part in creating a smooth, enjoyable, and celebratory atmosphere throughout the holiday season.

The duties of a Seasonal Busser include, but are not limited to, the following:

· Greet guests with a warm welcome and a fond farewell; engage them in a friendly, courteous, and professional manner.

· Provide exceptional guest hospitality and service to ensure guests enjoy their experience.

· Responsible for delivering food to the guests on time and accurately.

· Assist the expeditor in the final preparation of all dishes before leaving the kitchen.

· Assist the expeditor to check dishes for accuracy, presentation, and temperature based on guest requests.

· Transfer important information between the kitchen and FOH staff (e.g., special guest request, dish availability)

· Expert knowledge of the menu, able to answer guest questions and provide recommendations.

· When possible, address and resolve any guest complaints; notify management ASAP about any unresolved guest complaints that they need to handle.

· Assist the servers with clearing and resetting tables while maintaining very high sanitation standards.

· Fill water glasses, polish silver and glassware, and run food to tables.

· Always maintain a composed and professional attitude.

· Become familiar with all returning guests and know their special requests and needs.

· At least 6 months of Front of House experience preferred.

· RBS and Food Handlers Certified.

· Must be 18 years or older.

· Adept at being organized and able to multi-task.

· Dexterity in carrying multiple plates and trays.

· Must possess an energetic, positive attitude and the ability to work well under pressure in a fast-paced, team environment.

· Able to communicate with individuals from different backgrounds, using strong interpersonal skills.

· Ability to learn the menu thoroughly and answer food related questions from guests.

· Able to work in a standing position for extended periods of time.

· Can perform high quality work while unsupervised.

· Able to safely lift and easily maneuver trays of food and other items.

· Follow health, safety, and sanitation guidelines for all products.

· Maintain regular and punctual attendance.

· Be available to work nights, weekends, and holidays as dictated by business demands.

· Willingly perform other reasonable tasks and duties as assigned by Management.

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See also

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