Seasonal Curbside Ambassador
Summary
Seasonal role managing curbside traffic and assisting passengers at Vancouver International Airport, ensuring smooth operations and safety in a fast-paced environment.
Concord Parking is Hiring a Seasonal Curbside Ambassador!
Location: Vancouver International Airport (YVR)
Schedule: Variable shifts (Day, Mid-day, Night)
Shift Times: 0700–1530, 0730–1600, 0800–1630, 0900–1730, 1100–2230, 1530–0000, 1630–0100, 1830–0300, 2000–0430
Hours: Up to 40 hours/week (8–10 hour shifts)
Pay Rate: $26.38/hour
Employment Type: Seasonal (May 1 – September 30, 2026)
Averaging Agreement: Not applicable
Overview
Concord Parking is seeking customer-focused Seasonal Curbside Ambassadors to support curbside operations at Vancouver International Airport. This is a highly active, customer-facing role where you will help manage traffic flow, assist passengers, and ensure a smooth and safe airport experience.
This is a temporary opportunity with potential for permanent placement based on performance and business needs.
Responsibilities
- Manage curbside traffic and enforce parking regulations
- Provide wayfinding assistance and customer service to passengers
- Support operations across:
- Passenger pick-up and drop-off zones
- Taxi stands and commercial vehicle areas
- Domestic and international arrivals
- Communicate with Ground Transportation Dispatch and supervisors
- Ensure continuous traffic flow and public safety
- Proactively engage with drivers and passengers to provide guidance
- Accurately report incidents and operational issues
- Use radio communication for coordination and break coverage
- Maintain professionalism in a fast-paced, high-pressure environment
Requirements
- Ability to stand and walk outdoors for 8–10 hour shifts
- Ability to walk 10–15 km per shift
- Minimum Grade 12 or equivalent
- Fluent in English (written and verbal)
- Ability to pass a Criminal Record Check
- Ability to pass a 3rd-party assessment (TestGorilla)
- Availability to work flexible/rotating shifts (including nights)
- 3+ years of customer service or hospitality experience
- Experience in fast-paced or high-volume environments
- Strong communication and interpersonal skills
- Customer service mindset with conflict resolution ability
- Flexibility and adaptability in a dynamic environment
- Must successfully complete Traffic Control Person Training (provided)
Nice to Have
- Parking, aviation, or traffic control experience
- Proficiency with Microsoft Office and database systems
- Additional language skills (French or others)
- Traffic Safety Control certification
Benefits
- Competitive hourly wage
- Opportunity for permanent employment after contract
- Career growth within Concord Parking and Paladin Security Group
- Work with a nationally recognized Employer of Choice
- On-the-job training
- Growth opportunities
- Pay reviews