Seasonal Restaurant Floor Manager

POSITION SUMMARY

The F&B Floor Manager has a passion for all things food and beverage and is responsible for maximizing budgeted revenue. This position reports to the F&B Director. This key leadership role will oversee the daily operations of the restaurant, including, but not limited to, inventory and labor management, staff training and development, and all F&B-related technology platforms. The F&B Manager is a passionate leader who thrives in a fast-paced environment and enjoys creating memorable guest experiences.

LOCATION: Teton Village, WY

PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Actively participates in developing and implementing strategies to maximize the budget in collaboration with the Director.

• Creates and manages scheduling, approving timesheets for all departments, including the culinary team.

• Assists with inventory ordering and management, ensuring the best possible prices and purchasing decisions are taken into account to meet financial targets.

• Manages vendor list and ordering guides, ensuring all are updated regularly.

• Actively participates in running the service, touching tables, and coaching staff.

• Leads in a positive fashion while multitasking and prioritizing workloads.

• Conducts ongoing training and development with a focus on food, beverage, service, and hospitality.

• Assists with culinary programming, including menu development, menu updates, and coordinating staff menu training.

• Leverages technology to manage administrative tasks.

• Assists with managing reservation books to maximize revenue.

• Oversees the consistent delivery of an unparalleled guest ambiance and experience from pre-arrival to departure.

• Maintains high standards of professionalism, including: restaurant image, cleanliness, proper uniforms, and appearance standards.

• Responds in a professional and timely manner to guest complaints and issues to resolve them.

• Troubleshoots maintenance and repairs in collaboration with Engineering and the Hotel GM and F&B Director.

• Oversees safety, sanitation and proper alcohol service guidelines are adhered to.

QUALIFICATIONS

• 2-5+ years of hospitality experience in upscale full-service restaurants.

• Open availability including evenings, weekends and holidays.

• Flexibility and willingness to adapt to ongoing changes.

• Ability to inspire, motivate and develop employees.

• Ability to identify problems and solve them.

• Professional and confident verbal and written communication with guests, employees, and ownership.

• ServSafe and TiPs certified (or equivalent).

• Clear understanding of the English language (verbal and written).

• Experience working with various scheduling, administrative, and technology systems and their integrations.

• Familiarity with Apple products and applications.