Second in Charge (2IC) / Senior Receptionist | Bondi
About ForHealthAt ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1,500+ independent practitioners, we provide more than 8 million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, collaboration, and exceptional patient care.The OpportunityWe are seeking an experienced and motivated Second in Charge (2IC) / Senior Receptionist to join our Bondi Medical Centre on a full-time basis.This is a hands-on leadership role suited to a customer-focused professional who thrives in a fast-paced healthcare environment. Working closely with the Practice Manager, you will support the day-to-day operations of the centre while leading the reception team and ensuring an exceptional patient experience.As a key member of the clinic leadership team, you will play an important role in driving operational excellence, supporting staff development, and maintaining high standards of patient care and service delivery.What's in it for YouInvestment in your professional development and the opportunity to gain exposure to managing a practice.Compatible with your work-life balance working Monday-Friday.Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial adviceEveryday savings on groceries, retail, utilities and more through the Flare benefits platformSalary packaging options including novated leases for vehicles with running costs included Key ResponsibilitiesSupport the Practice Manager with daily clinic operationsLead, mentor, and support the reception teamDeliver exceptional customer service to patients and visitorsManage patient bookings, enquiries, and front desk operationsAssist with staff scheduling and workflow coordinationOpen and close the medical centre as requiredEnsure accurate patient data entry and administrationBuild positive relationships with patients, practitioners, and colleaguesMaintain compliance with company policies and proceduresAssist with reporting and general administrative dutiesAbout YouTo be successful in this role, you will have:Previous experience as a Senior Receptionist, Team Leader, 2IC, or similar positionExperience within a medical, healthcare, dental, or allied health environment highly regardedStrong leadership and team support skillsExcellent communication and interpersonal abilitiesOutstanding customer service focusStrong organisational and time-management skillsAbility to multitask and perform under pressureHigh attention to detailProficient computer skills, with Pracsoft or Best Practice experience advantageousProfessional presentation and a proactive attitudeApply TodayJoin our Bondi team and help us deliver exceptional healthcare experiences to our patients and community.Ready to Make a Difference?If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to apply now. Join us in shaping the future of healthcare excellence at ForHealth Medical Centres. Your journey starts here.ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).