Second Shift FR Unit Manager
LDRM is joint venture between two companies, DTSV and Lockwood Hills, a subsidiary of Akima. At LDRM, we streamline the review, validation, compliance, and submission of virtually any government-specific system application that enables our customers to achieve predictably lower costs, greater information security, leaner operations, and more effective digital government. LDRM specializes in background investigation support, records management, business automation and optimization, and administrative support. If you would like more information regarding LDRM please go to: .
LDRM is seeking an Unit Manager oversees a large functional area on a production-based Government contract and be responsible for overall production and quality of his/her team. The AOM works collaboratively with the Operations Manager, Program Manager, other Company personnel, and the U.S. Government customer. The AOM shall also manage and maintain involvement in the hiring of personnel, operations and quality reporting, contract management, and operations excellence
Essential duties and responsibilities for the position include the following:
- Directly supervise, coach and develop Supervisors, Workload Coordinators, and other management staff as assigned
- Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
- Provide timely deliverables and performance related data to the customer in order to allow adequate monitoring, oversight, and performance measurement of support services
- Suggest process improvements to improve service delivery and performance
- Promote innovation, efficiency, and effectiveness
- Resolve problems with minimal disruption to the activities being performed under the contract
- Participate in conference calls and digital video conferences as required with overseas posts, CA/VO, DOS, and other U.S. Government agencies
- May be requested to provide formal and informal briefings