Secretary II
NewBe an early applicantCity/State:
Bronx, New YorkGrant Funded:
NoDepartment:
ORL HNS - Pediatric Pratice AdminBargaining Unit:
1199Work Shift:
DayWork Days:
MON-FRIScheduled Hours:
9 AM-5:30 PMScheduled Daily Hours:
7.5 HOURSHourly Rate:
For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.
Job Summary
The Department of Otorhinolaryngology is seeking a Secretary II for the front desk. The Secretary II will perform secretarial and routine aadministrative duties. Prioritizes assignments and organizes functions to insure effective office operations. The Secretary II will perform related work as required.
Essential Functions
The Department of Otorhinolaryngology is seeking a Secretary II for the front desk. The Secretary II will perform secretarial and routine aadministrative duties. Prioritizes assignments and organizes functions to insure effective office operations. The Secretary II will perform related work as required.
Essential Functions
- Coordinate departmental office functions including organizing clerical functions and determining priority of tasks. To ensure efficient office operations.
- Takes and transcribes dictation of correspondence, manuscripts, reports, and meeting minutes. To provide secretarial services to department administrator and staff.
- Prepares and types of routine correspondence, reports, and forms. To relieve department administrator and staff of administrative detail
- All EPIC phone notes, alerts and flags and other correspondence will be completed immediately
- Maintains, organizes, and updates files, policy and procedure manuals and records. To ensure department information is accurate, accessible, and up to date.
- Performs routine clerical duties including tabulating data for reports, maintaining accounts and records, billing patients, providing phone coverage, preparing payroll submissions, and distributing mail. Provide clerical support for departments
- Responsible for documenting patient encounters and phone notes into EPIC. All patient requests such as letters and correspondence will be generated via EPIC. All medical documents and financial information will be scanned. Completion of all alerts and flags in EPIC will be processed promptly.
- Schedules patient appointments and provides information to patients and clinical staff. Resolves scheduling conflicts and updates EPIC scheduling system, Contacts patients or designee to confirm appointments. Prepares and updates files for daily schedule
- Responsible for checking in/out, scheduling office visits, examinations, therapy series and procedures. All authorizations for procedures will be obtained
- Responsible for scheduling all necessary ancillary appointments for patients as required.
- Aid in Epic Work queues to ensure that patients’ needs are addressed in a timely manner.
- Provides secretarial assistance to numerous services
- Obtain Authorizations when needed/requested by provider for MRI, CT's, sleep studiesConfirming of appointments and insurance
- Coordinating/Scheduling Specialty Clinics
- Monitoring CRM's and assisting in scheduling; provider and resident and referral provider requests for scheduling of appointments
- Confirming of appointments and insurance
- Obtain Authorizations when needed/requested by provider for MRI, CT's, sleep studies
This position is located at 3415 Bainbridge Avenue but may require coverage at MAP 3 Adult ORL based on operational needs.
Qualifications
- High School Diploma/ GED required
- 1-3 years clerical experience Required
- 1-3 years secretarial experience Required
- Proficient in the process of obtaining referrals and/or authorizations.
- Must be able to build/edit EPIC provider templates as needed and requested by direct reports, Administrative Supervisor, and/or Clinical Provider(s).
- Must be able to communicate effectively with patients, insurance representatives, supervisors, and co-workers.
- Flexible and able to multi-task.
- General office clerical duties as required and assigned
- Proficiency in EPIC registration and verification of insurances, and insurance-based portals
- OHS Fit Test
- OHS Annual Assessment