Secretary

General Administration

• Supervise front-office operations to ensure a courteous and welcoming environment.
  
• Handle incoming calls, correspondence, visitor registration, and reception duties.
  
• Support school-wide communications, notices, and announcements.
  
• Perform additional administrative duties as assigned by the principal.
  

Admissions-Specific Role Expectations

1. Coordinate with the Principal to confirm interview and aptitude test dates and times based on availability and inform parents promptly.
   
2. Manage walk-in admissions by welcoming parents and students, arranging interviews and aptitude tests, and guiding them throughout the process to ensure a positive first impression.
   
3. Deliver a high-quality admissions experience from arrival to departure, reflecting the values, professionalism, and standards of Royal Institute.
   
4. Follow up on pending payments for completed interviews and aptitude tests and assist with payment collection at the branch level. Building rapport during in-person interactions allows for more effective follow-up and positively influences enrollment decisions.