Secretary

The position is at the full performance level. The purpose of this position is to serve as the Secretary and principal administrative support position to the supervisor. The incumbent is assigned to the Office of the Chief, Environmental Management Service for the Greater Los Angeles VA Healthcare System.

Duties may include, but are not limited to: Receives and screens telephone calls and visitors and determines nature of the call or business of the visitor. Ascertains which calls or visitors should be referred to the supervisor, or other staff personnel, or which can be handled personally based on knowledge of the subject matter or from records and files. Maintains the Chief and Assistant Chief's calendar and schedules appointments and meetings based upon personnel knowledge of the supervisors' priorities, workload and commitments, and uses own initiative to reschedule appointments as needed. Makes arrangements for large meetings or conferences including reserving meeting rooms, notifying participants, attending meetings, and preparing reports/minutes of the proceedings. Provides assistance for a variety of problems and inquiries which are received in person or telephonically. Responds to requests for information and/or matters when information is available in office records and/or files. Performs a variety of administrative tasks associated with maintaining and supporting the work performed within the organization. Monitors and controls business papers, correspondence and records throughout the organization, including the coordination of action papers within the office of Environmental Management Service. Reviews all outgoing correspondence prepared for the Chief or Assistant Chief's signature to ensure that the correspondence complies with due dates, current procedures and policies, proper format and grammar, typographical accuracy, and that necessary and appropriate background material are attached. Makes necessary corrections before forwarding correspondence to the supervisor for signature. Receives, investigates, and processes Tort Claims submitted by staff, patients and visitors to GLA pertaining to any loss or damage to personal property. Required researching of claims, coordination with police and staff and ascertaining the facts involved with each claim. Promotion Potential: This position is at the full performance level. Work Schedule: Monday - Friday 7:00am - 3:30pm Virtual: This is not a virtual position. Position Description/PD#: Secretary/PD14975-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.