Security Account Manager
Posted Updated 18
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Description
Account Manager- $90,000/yr
This role requires some previous management experience
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.
As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you. The role will require some local travel as well as occasional flights to Northern CA.
Areas of responsibility:
- Manage day-to-day security operations while ensuring compliance with contractual requirements, company policies, and client expectations.
- Build and maintain strong client relationships through regular communication, site visits, operational reviews, and proactive resolution of service concerns.
- Oversee recruiting, hiring, onboarding, training, scheduling, and performance management of security personnel to ensure adequate staffing and service delivery.
- Conduct investigations related to incidents, employee concerns, customer complaints, and policy violations, implementing corrective actions when necessary.
- Monitor account profitability by managing labor costs, overtime, staffing levels, payroll accuracy, and billing processes.
- Ensure all security personnel maintain required licenses, certifications, and training in accordance with state regulations and company standards.
With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
See a different world.
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