Security Concierge
Summary
Provide front-desk security and concierge services in a high-rise building, greeting visitors, controlling access, and logging incidents.
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Titan Security is hiring a Front Desk Concierge for the Willis Tower in Downtown Chicago.
Responsibilities of the Front Desk Concierge include, but are not limited to:
- Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
- Maintain clear, accurate administrative logs at front desk pertaining to people or property
- Control access for tenants, visitors or vendors as required
- Record data on incidents for building and Titan Security management
- Other duties as assigned
Required Qualifications of the Front Desk Concierge include:
- Must be at least 18 years of age
- Available for 2 of 3 shifts
- Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position
- High School diploma or general education degree (GED)
- Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
- Able to pass pre-employment drug screen and criminal background check
- Able to read, write, speak, and understand English
- Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Preferred Qualifications of the Front Desk Concierge include:
- Bi-lingual considered a plus
Pay and Benefits of the Front Desk Concierge include:
- Position starts between $19.00 / Hour to $ 20.00/ Hour
- Paid time off and paid holidays
- Medical, Dental, and Vision insurance
- Opportunities for career growth and promotion
- Skills-enhancing training
EOE/M/F/D/V
#IND1
As published by greenhouse · 14 questions · 2 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Pick from a list (12)
- Are you currently or have you ever been employed with either Marksman, Titan, or ISM?
- Do you have a high school degree or equivalent?
- Are you or will you be at least 18 years of age within 30 days of this application?
- Are you legally authorized to work in the United States?
- Will you now or in the future ever need sponsorship to work in the United States?
- Are you willing to undergo a background check as part of the hiring process?
- Do you have a valid, non-expired security license/Guard Card?
- What is your current shift availability?
- What days of the week are you available to work?
- Are you comfortable standing or walking for long periods (8+ hours)?
- Do you have prior experience working as a receptionist or in an administrative support role?
- If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status?
Written answers (2)
- What is your home address?
- What is your legal name?