Security Control Room Operator
Summary
Monitor surveillance systems, respond to incidents, and manage access control for a university campus in Victoria, Australia, using CCTV, alarms, and communication tools.
About the Company
As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.
About the role:
MSS Security is seeking experienced Control Room Operators for the University of Melbourne to work on a relieving capacity. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries.
Skills & Experience:
Previous experience working in a security control room or operations centre (highly regarded)
Strong knowledge of CCTV surveillance, alarm monitoring, access control systems, and incident management
Excellent communication skills with the ability to remain calm and professional in high pressure situations
Strong decision making and problem solving abilities with a proactive approach to risk management
High level of computer literacy with the ability to navigate multiple systems simultaneously
Exceptional attention to detail with the ability to produce accurate incident reports and maintain detailed logs
Requirements:
Full Australian Working Rights
Current Victorian Security Licence (with Control Room Endorsement)
Certificate II (or higher) in Security Operations
Current Valid First Aid Certificate and CPR
Current drivers licence
Employee Working with Children's Check (Or willing to obtain)
Availability to work a 24*7 rotating roster
Master License Number: 409-987-30S
How to apply
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.